Counter Sales Executive
1 day ago
- Key ResponsibilitiesGreet customers as they approach the counter; provide friendly, prompt, and professional service.
- Advise customers on jewellery items (gold, diamond, silver, etc.), including styles, purity, making charges, gemstone quality, etc.
- Maintain product displays / counters — keep them clean, attractive, well‑organized, ensuring stock is displayed properly.
- Assist customers in selection, handle jewellery pieces, demonstrate them with care.
- Process billing, packaging, receipts, deliveries; ensure accuracy in invoices and handling cash / POS systems.
- Achieve assigned sales targets (daily / weekly / monthly).
- Maintain knowledge of current market rates (gold, diamond), offers/promotions, competitor pricing.
- Handle after‑sales service queries — cleanings, repairs, exchange policies.
- Ensure loss prevention and security norms (valuable items guarding, verifying authenticity, no misuse).
- Maintain stock records, sales records, report discrepancies to supervisor/manager.
- Assist with opening/closing of the showroom: cash reconciliation, counter settlement.
- Skills / QualificationsGood communication skills in Hindi; basic English helpful.
- Trustworthiness, integrity (jewellery is high value).
- Good appearance and grooming.
- Pleasant personality, patient with customers; good listener.
- Basic maths skills (for calculating making charges, discounts).
- Ability to work under sales pressure / meet targets.
- Flexibility with shifts / working hours (weekends/festivals likely busy).
- Some experience with jewellery is a plus: knowing types of jewellery, metals, stones.
- Work ConditionsFull‑time; showroom environment.
- Retail / customer‑facing.
- Days could be long; in peak seasons more hours may be needed.
- Standing for long periods; handling of delicate materials.
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