Senior Field Consultant

Professional Services ,Senior Field Consultant
Location:Bangalore
Shift Timings: EST
About Rubrik
Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

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About The Professional Services Team
Mission:
Empower Rubrik customers to achieve their full potential by providing exceptional technical expertise, strategic guidance, and personalized support.

Vision :
The Professional Services team at Rubrik is dedicated to helping our customers succeed. The team offers a comprehensive range of services designed to accelerate the digital data security transformation and maximize the value of Rubrik investment.

Overview Of The Role And Responsibilities

• Product Implementation: Seamlessly deploy and configure Rubrik solutions to meet specific customer's needs.
• Training and Education: Equip customer's with the knowledge and skills to effectively manage and leverage Rubrik solutions.
• Consulting: Leverage the deep industry expertise to address unique business challenges and develop tailored solutions.
• Process Adherence : The consistent and accurate following of established procedures, guidelines, and standards within Professional Services organization

What Success Looks Like

• Accelerated Time to Value: Drive rapid adoption of Rubik's solutions, enabling customers to realize significant benefits quickly.
• CSAT : Positive CSAT scores and Customer accolades
• Peer recognition : To Demonstrate the effectiveness as a team player

Required Technical Skills

• Virtualization: VMware, Hyper-V, Nutanix
• Scripting: GraphQL, API, PowerShell, Python
• Networking: Distributed and standard switching
• Databases: Oracle, SQL, Exchange, SAP HANA (and other non-MS databases)
• NAS Systems: Understanding and integration of various NAS vendor technologies
• Cloud Providers: Expertise in Azure, AWS, and GCP, including cloud architecture and deployment of cloud resources
• Kubernetes: Understanding and integration of Kubernetes (preferred)

Interpersonal Skills

• Technical Mastery: Leverage your deep understanding of Backup architecture to provide expert guidance and support
• Technical Prowess: Proven experience in networking, storage, and datacenter operations.
• Problem-Solving: A strong aptitude for troubleshooting complex technical issues.
• Customer Focus: A passion for delivering exceptional customer experiences.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to collaborate effectively with cross-functional teams

Qualifications

• Bachelor's degree in Computer Science or related field
• 7+ years of experience in Professional Services and Customer Support role
• Experience in Data Backup industry
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Experience with cloud platforms (AWS, GCP, Azure)

Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik's offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS