Hub Incharge For Guwahati from eCommerce Industry

1 day ago

Guwahati, Assam, India Anmol Feeds Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description Hub In-Charge (E-commerce / Dark Store

Operations)

Location: Guwahati

Experience: 3–6 years

Industry: E-commerce / Quick Commerce / Dark Store Operations

Gender: Male candidates only

Preference: Local candidates from Guwahati only

Joining: Immediate / As early as possible

Role Overview:

We are looking for an experienced Hub In-Charge to lead and manage end-to-end operations of our E-commerce Dark Store Hub in Guwahati. The ideal candidate must have hands-on experience in daily hub operations, inventory accuracy, manpower supervision, last-mile coordination, and performance monitoring.

Key Responsibilities:

1. Hub & Dark Store Operations

  • Oversee day-to-day operations of the e-commerce hub/dark store.
  • Ensure smooth inbound and outbound processes, order picking, packing, and dispatch.
  • Maintain SLA compliance for order fulfilment and delivery timelines.

2. Inventory Management

  • Monitor stock levels, product availability, shrinkage control, and cycle counts.
  • Ensure 100% inventory accuracy through regular audits and reconciliations.
  • Coordinate with the central warehouse for replenishment and stock planning.

3. Team Management

  • Supervise delivery executives, pickers, packers, and hub staff.
  • Prepare shift schedules, attendance, and daily productivity reports.
  • Train team members for operational efficiency and discipline.

4. Delivery & Logistics Coordination

  • Ensure timely dispatch of orders and coordination with delivery partners.
  • Track delivery performance, reduce cancellations and returns, and improve routing.
  • Resolve delivery escalations and customer-impact issues swiftly.

5. Compliance & Store Upkeep

  • Ensure adherence to company SOPs, safety standards, and hygiene guidelines.
  • Maintain hub infrastructure, equipment, and overall store readiness.

6. MIS & Reporting

  • Prepare daily/weekly operational reports and share with management.
  • Track KPIs: order fulfilment, delays, stock variance, shrinkage, manpower productivity, etc.

Candidate Requirements:

  • 3–6 years of experience in e-commerce dark store operations / warehouse / last-mile management.
  • Mandatory experience in hub operations, inventory control, team handling.
  • Good knowledge of e-commerce operational metrics and process flow.
  • Strong leadership skills with ability to manage manpower and high-pressure situations.
  • Basic computer proficiency (MS Excel, ERP apps, dashboards).
  • Male candidates only (role involves shift supervision & physical monitoring).
  • Local candidates from Guwahati preferred for faster joining & regional familiarity.

Salary Range:

  • Competitive, based on experience.

How to Apply:

Interested candidates can apply with their updated CV at

Subject line: Application for Hub In-Charge – E-commerce (Guwahati)

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