Program Manager I, Holiday and Contingency Planning

2 weeks ago

Hyderabad, Telangana, India WorkAsPro Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Description
Program Manager I, Holiday and Contingency Planning (HCP)
Location:
Hyderabad, Telangana, India

Company:
Amazon (ASSPL)

Job Type:
Full-time

Role Overview
You will be part of the Network Operation Center (NOC) team, focusing on managing holiday and contingency planning to ensure smooth transportation execution and minimal customer impact during disruptions. The role demands strong program management skills, data-driven decision making, and collaboration with multiple stakeholders to maintain Amazon's high standards for customer delivery.

Key Responsibilities

  • Customer-Centric Planning: Understand stakeholder needs and translate them into project plans; drive consensus and process improvements.
  • Operational Escalation Management: Handle ground escalations quickly to minimize disruption and communicate with stakeholders effectively.
  • Configuration Deployment: Ensure timely and error-free deployment of holiday and contingency configurations.
  • Project Management: Define milestones, manage multiple priorities, and drive projects challenging existing processes.
  • Stakeholder Collaboration: Organize meetings, share updates, and recommend mitigation strategies during disruptions.
  • Data-Driven Analysis: Use data to support decisions and improve network performance.

Basic Qualifications

  • 2+ years of program or project management experience
  • 1.5+ years in Program/Operations management
  • Strong quantitative decision-making ability and experience driving business/operations metrics
  • Exceptional written and verbal communication skills
  • Ability to manage competing priorities with minimal supervision
  • Strong analytical and problem-solving skills
  • Leadership qualities with bias towards action and ownership
  • Experience in collaborative management environments

Preferred Qualifications

  • Knowledge of Lean principles and DMAIC methodology
  • Experience with MS Access and SQL
  • Experience gathering and documenting clear business requirements
  • 2-3 years of experience in operations, program management, consulting, or process improvement within e-commerce, FMCG, retail, or manufacturing
  • MBA or strong academic track record
  • Proven project management skills from initiation to completion
  • Strong analytical skills to derive actionable insights from data
  • Excellent presentation and communication skills for senior leadership
  • Technical aptitude for web-based tools and proficiency in Excel/MS Office

About The Team
The NOC-HCP team manages configuration changes during holiday and contingency events to protect customer experience and reduce operational impact by collaborating with various stakeholders to implement rapid recovery measures.

Tagged As

  • Clinical
  • Research
  • Biotech
  • Healthtech
  • Oncology
  • Information Technology
  • Big Data Analytics
  • AdTech
  • Digital Media
  • Software
  • Generative AI
  • Social Impact
  • HR Tech
  • Enterprise Web
  • Edtech

  • Clinical Scientific Expert-I

    4 days ago

    Hyderabad, Telangana, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Summary-Contributes, with appropriate oversight, to all relevant aspects of global clinical trial(s) activities to deliver study outcomes within schedule, budget, quality/compliance and performance standards. May lead specific aspects of global clinical trial(s). Core member of the Clinical Trial Team. -Applicable to Clinical Scientific...

  • Program Manager

    2 weeks ago

    Hyderabad, Telangana, India Gamyam Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Program ManagerLocation:Razole, Andhra PradeshExperience:0–2 yearsCompensation:₹3–6 LPAEmployment Type:Full-timeAbout GamyamGamyam is an IT services organization building AI solutions for large enterprises while nurturing talent from local communities. As we scale rapidly, we encounter diverse challenges and constantly experiment with new...

  • Program Manager I, Tech

    4 days ago

    Hyderabad, Telangana, India Uber Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleThis role will be responsible for leading the development, implementation, and continuous improvement of product testing strategies across all Uber products and partner companies. In this role, you will ensure that Uber's product applications are bug-free and deliver best-in-class user experiences. You will oversee large-scale, fast-paced...

  • Restaurant Manager-HIEX_HYDBH

    2 days ago

    Hyderabad, Telangana, India Holiday Inn Express and Suites Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Key Responsibilities:Guest Experience:Ensure guests consistently receive prompt, friendly, and efficient service.Handle guest feedback and resolve any complaints promptly and professionally.Monitor guest satisfaction levels and take proactive steps for improvement.Operational Excellence:Supervise and coordinate restaurant operations, including breakfast...

  • Solution Analyst/ Technical Program Manager

    12 hours ago

    Hyderabad, Telangana, India JPMorgan Chase Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in the Technology Solutions Team, you will promote the successful delivery of complex technology projects and programs that will help reach business goals across the firm....

  • Senior Holiday Consultant

    2 weeks ago

    Hyderabad, Telangana, India Jain Trip Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    1) To analyse the potential leads for selling tour and Holiday packages, and convert them to client2) Client coordination for ticketing and on boarding process of tour package3) Convincing client for buying tour package Client management,Client coordination4) Developing and managing tour budgets, negotiating with vendors for the best possible rates, and...

  • Critical Environment Program Manager

    1 week ago

    Hyderabad, Telangana, India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group,...

  • Social Media Intern –

    2 weeks ago

    Hyderabad, Telangana, India Holiday Bazaar Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Social Media Intern – Holiday Bazaar (6-Month Paid Internship)At Holiday Bazaar, we don't just create travel plans – we createlearning journeys. We believe that travel and education go hand-in-hand, and every story, every adventure, and every exploration can inspire children to see the world differently.We are looking for aSocial Media Internwho can help...

  • Program Manager

    2 weeks ago

    Hyderabad, Telangana, India Adani Defence and Aerospace Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ResponsibilitiesLead the technical planning, develop detailed project plan, roadmap. Oversee integration of sub systems of Counter drone solutions.Collaborate with customers, government agencies, and defense organizations to define project requirements and ensure alignment with their operational needs.Liaise with suppliers and contractors, ensuring timely...

  • Manager I

    2 days ago

    Hyderabad, Telangana, India Bristol Myers Squibb Full time US$ 10,000 - US$ 50,000 per year

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...