Receptionist

Job Summary:

We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing front-desk operations efficiently. This role plays a vital part in ensuring a smooth and welcoming experience for all visitors and supporting the clinic's daily operations.

Key Responsibilities:

• Greet clients warmly upon arrival and ensure a positive first impression
• Answer phone calls, respond to emails, and manage appointment bookings
• Confirm, cancel, and reschedule appointments using the clinic's scheduling system
• Handle client check-ins and check-outs, including processing payments and issuing receipts
• Maintain a clean, organized, and professional front desk and waiting area
• Provide accurate information about clinic services, pricing, and promotions
• Manage client records and ensure confidentiality in accordance with data protection policies
• Coordinate with practitioners and therapists to ensure timely service delivery
• Handle customer complaints or concerns professionally and escalate as needed
• Assist with administrative tasks such as filing, inventory checks, and restocking front desk supplies

Job Type: Full-time

Pay: ₹17, ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Education:

• Diploma (Preferred)

Work Location: In person