Senior Atlassian Solution Architect

1 day ago


Bengaluru, Karnataka, India Whitefield Careers Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Title : Atlassian Solution Architect Location : Bangalore
About the Role: We are seeking a highly skilled Atlassian Solution Architect to design, implement, and optimize solutions across the Atlassian product suite. As a key contributor, you will work closely with stakeholders to align business needs with scalable and efficient Atlassian tools, driving collaboration, productivity, and project management excellence. Key Responsibilities: 1.Solution Design & Architecture:
  • Architect and design solutions leveraging the Atlassian suite (Jira Software, Jira Service Management, Confluence, Bitbucket, etc.) tailored to business requirements.
  • Develop scalable Atlassian workflows, configurations, and integrations to support enterprise needs.
2.Implementation & Customization:
  • Lead the end-to-end implementation of Atlassian tools for new deployments, migrations, and upgrades.
  • Customize workflows, schemes, and permissions to align with organizational processes.
  • Configure and optimize advanced Jira features like automation, custom fields, and portfolio management.
3.Integration & Automation:
  • Integrate Atlassian tools with third-party applications (e.g., CI/CD tools, ITSM platforms, CRM systems).
  • Build and implement automation solutions using Atlassian Automation for Jira, ScriptRunner, and APIs.
4.Stakeholder Engagement:
  • Collaborate with business leaders, IT teams, and end-users to gather requirements and ensure seamless adoption of Atlassian tools.
  • Conduct workshops, training sessions, and demonstrations to drive user enablement and platform understanding.
5.Performance Optimization:
  • Monitor, analyze, and enhance the performance and scalability of Atlassian systems.
  • Maintain system health, ensure security compliance, and implement governance best practices.
6.Leadership & Best Practices:
  • Act as a subject matter expert (SME) for Atlassian products, advising on tool usage, best practices, and roadmap planning.
  • Stay updated on Atlassian product updates and industry trends to recommend innovative solutions.
7.Troubleshooting & Support:
  • Provide technical expertise and guidance for troubleshooting complex issues.
  • Partner with support teams to ensure smooth incident resolution and change management.

Required Skills & Qualifications:
  • Technical Expertise:
  • Hands-on experience with Jira Software, Jira Service Management, Confluence, Bitbucket, and other Atlassian tools.
  • Proficiency in Atlassian administration, workflow customization, and automation tools like ScriptRunner and Automation for Jira.
  • Experience with API integrations, REST APIs, and custom plugin development.
  • Knowledge of infrastructure management and Atlassian tools in cloud, data center, and server environments.
  • DevOps & ITSM Knowledge:
  • Familiarity with DevOps concepts and tools 
  • Understanding of ITSM frameworks (e.g., ITIL) and service delivery best practices.
  • Analytical & Leadership Skills:
  • Strong problem-solving and analytical skills for solution design and issue resolution.
  • Ability to lead technical discussions, manage stakeholders, and drive organizational change.
  • Educational Background:
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Certifications (Preferred):
  • Atlassian Certified Professional (ACP) certifications, e.g., ACP-120 (Jira Admin for Cloud), ACP-100 (Jira Admin for Data Center/Server).

Desired Experience:
  • 7+ years of hands-on experience in designing, implementing, and managing Atlassian tools.
  • Experience with large-scale Atlassian deployments, migrations, or upgrades.
  • Familiarity with Agile and SAFe methodologies.


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