Lead consultant, SOC L2 Support

Ready to build the future with AI? 
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Lead consultant, SOC L2 Support 
We are looking for a highly skilled SOC L2 Support – Lead Consultant who will act as a senior escalation point in the Security Operations Center. The role requires expertise in handling advanced security incidents, guiding junior analysts, and ensuring timely and effective response to threats. The consultant will also work closely with clients and internal stakeholders to strengthen security posture and drive process improvements.
Responsibilities

•    Act as an L2 escalation point for security alerts, incidents, and investigations escalated from L1 analysts.

•    Perform in-depth analysis of security events from SIEM, EDR, IDS/IPS, firewalls, and cloud security platforms.

•    Investigate advanced threats such as malware, phishing, insider threats, and APTs.

•    Coordinate incident response activities, including containment, eradication, and recovery.

•    Guide and mentor L1 analysts on security operations, escalation procedures, and root cause analysis.

•    Document incidents, lessons learned and recommend preventive controls.

•    Develop and maintain SOC playbooks, SOPs, and knowledge base.

•    Collaborate with threat intelligence teams for proactive defense and threat hunting.

•    Conduct log analysis, forensic review, and correlation of events for detailed investigations.

•    Assist in tuning SIEM rules and detection mechanisms for better accuracy and reduced false positives.

•    Participate in regular security audits, compliance checks, and reporting to management/client.________________________________________
Qualifications we seek in you
Minimum Qualifications

•    Bachelor's degree in information technology, Computer Science, or a related field. 

•    Strong expertise in SIEM platforms (Splunk, QRadar, Sentinel, ArcSight, etc.).

•    Good knowledge of EDR/XDR tools (CrowdStrike, Defender ATP, Carbon Black, etc.).

•    Solid understanding of MITRE ATT&CK, Cyber Kill Chain, and NIST Incident Response framework.

•    Hands-on experience in incident response, malware analysis, and forensic investigation.

•    Familiarity with cloud security monitoring (AWS, Azure, GCP).

•    Scripting/automation skills (Python, PowerShell, Bash) preferred.

•    Excellent problem-solving, communication, and client-facing skills.

•    Relevant certifications\: SOC Analyst (CSA), CEH, CompTIA Security+, Splunk Certified, GCIH, or similar.

Preferred Qualifications/ Skills

•    Advanced knowledge of SIEM platforms (Splunk, QRadar, ArcSight, Microsoft Sentinel).

•    Certifications (preferred)\: GCIA, GCIH, GCFA, GNFA, OSCP, CISSP, CEH, CCSP, CompTIA CySA+.
Why join Genpact? 

•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.  
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.