Capacity Manager

3 days ago


Chennai, Tamil Nadu, India Wipro Full time

Job Description

Do

Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business

Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues

Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources

Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems

Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources

Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so

Monitoring patterns of business activity and service level plans

Influencing Demand Management, in conjunction with Finance Management as appropriate

Decide which components needs upgrade at what time and calculate the cost

Mandatory Skills: ITIL Capacity Management .Experience: 5-8 Years .



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