Manager - Paid Social

6 days ago


DGS India Chennai Anna Nagar Tyche Towers dentsu Full time ₹ 12,00,000 - ₹ 36,00,000 per year
We are hiring an Operations Manager to lead the delivery engine of our Paid Social team. This role is focused on driving day-to-day operational excellence, managing team performance, ensuring effective resourcing, and maintaining delivery standards across campaigns.
You will not be responsible for campaign strategy or planning, but you will be accountable for making sure the execution teams have the structure, support, and oversight they need to deliver with consistency and quality. You will also play a key role in coaching talent, managing capacity, and resolving delivery blockers.

Job Description:

Team & Performance Oversight

  • Line manage Paid Social team members, providing clear guidance, regular feedback, and structured performance reviews
  • Monitor individual and team-level output to ensure quality, productivity, and adherence to SLAs
  • Address underperformance through support plans and upskilling; recognise and develop high-potential talent
  • Work with HR and leadership on career progression paths, learning plans, and role transitions

Operational Execution & Delivery Governance

  • Oversee day-to-day delivery operations to ensure timely and accurate execution of Paid Social campaigns
  • Implement and maintain workflows, checklists, and QA processes to reduce defects and enhance delivery consistency
  • Track delivery KPIs such as task turnaround time, defect rates, utilisation, and campaign readiness
  • Proactively flag risks, delivery delays, or resourcing issues, and drive quick resolutions

Resource & Capacity Management

  • Own resource planning and allocation across accounts based on workload, skill set, and market needs
  • Forecast upcoming resource needs in coordination with leads and escalate headcount gaps as needed
  • Ensure new joiners are onboarded effectively with clear roles and expectations
  • Maintain up-to-date resourcing and reporting in platforms like Workday or other tracking tools

Stakeholder Coordination

  • Serve as the go-to point of contact for operational updates, team health, and delivery issues
  • Partner with Account Leads and Client Services to align on project timelines, capacity constraints, and workload distribution
  • Represent delivery operations in internal meetings and reviews, providing updates and actionable insights
  • Support issue resolution and ensure smooth collaboration across Paid Social, AdOps, Analytics, and other internal teams

Qualifications

  • Bachelor's Degree required.
  • 8-10 years of cross industry consulting experience in integrated marketing strategy, digital marketing, business case analysis, operating model design and execution, campaign design and measurement strategy
  • 5+ years working in a top tier Media agency
  • Experience leading and managing cross-functional teams in dynamic, complex, project-driven environments
  • Experience in managing multiple stakeholders and international clients. Demonstrated skills and abilities managing and improving service delivery metrics
  • Deep knowledge of end-to-end consulting approaches to solve client problems - from planning and design to development and execution of strategy
  • AdTech/MarTech etc) to orchestrate and activate customer experiences
  • Strong listening skills to understand clients visible and invisible needs.
  • Strong writing, presentation and client facing communication skills. Experience translating data analysis into actionable marketing recommendations and presentations – proficiency in PowerPoint required.
  • Thrives in ambiguous, fast-moving environments, and in informal, loosely structured, creative work environments. Comfort and experience working within a highly matrixed organization in roles with a wide degree of latitude.

Location:

Chennai

Brand:

Paragon

Time Type:

Full time

Contract Type:

Permanent

  • DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The purpose of this role is to assist with the planning, reviewing and optimisation of Paid Social campaigns whilst supporting the team in reporting and managing client accounts.Job Description:Key responsibilities:Focuses on day-to-day executionProactively reviews and manages client data to ensure optimal performance on all campaignsTracks and reports on...


  • DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The purpose of this role is to lead and manage the implementation and execution of Paid Social campaigns and strategies and the day-to-day communication with clients to help achieve their goals.Job Description:Key responsibilities:Develops account strategy in partnership  with client and Paid Social Director and is accountable for the execution of...


  • DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    The purpose of this role is to lead and manage the implementation and execution of Paid Social campaigns and strategies and the day-to-day communication with clients to help achieve their goals.Job Description:Key responsibilities:Develops account strategy in partnership  with client and Paid Social Director and is accountable for the execution of...

  • Account Manager

    12 hours ago


    DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The purpose of this role is to implement and execute Paid Social campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets.Job Description:Key responsibilities:Provides day to day implementation, optimisation and upload of client campaigns through direct input and supervising junior staffLiaises with vendors and...


  • Chennai, India dentsu Full time

    Job Description: Overview: We are seeking an experienced and dynamic Manager to lead our Paid Social Projects team. The ideal candidate will excel in operations management, possess strong client relationship skills, and have a deep understanding of paid social media strategies. In this role, you will manage a team of dedicated professionals, ensuring the...


  • India Dentsu Full time

    The purpose of this role is to lead and manage the implementation and execution of Paid Social campaigns and strategies and the day-to-day communication with clients to help achieve their goals Key responsibilities Develops account strategy in partnership with client and Paid Social Director and is accountable for the execution of strategy and achievement of...


  • Chennai, Tamil Nadu, India Dentsu Full time

    Overview We are seeking an experienced and dynamic Manager to lead our Paid Social Projects team The ideal candidate will excel in operations management possess strong client relationship skills and have a deep understanding of paid social media strategies In this role you will manage a team of dedicated professionals ensuring the seamless execution of paid...

  • Paid Social

    2 weeks ago


    India Aptita Full time

    Job Description Hello connects !! Looking for Paid Social Campaign Manager Location - Mysore ( Hybrid ) Shift - Night shift Years of exp - 5 to 6 Years CTC - 13 LPA ( Depend on your current CTC ) Interested candidate apply at - [Confidential Information] Job Summary We are looking for a data-driven and creative Paid Social Campaign Manager to lead our social...


  • DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The purpose of this role is to lead and manage the implementation and execution of Paid Search campaigns and strategies and the day-to-day communication with clients to help achieve their goals.Job Description:Key responsibilities:Develops account strategy in partnership  with client and PPC Director and is accountable for the execution of strategy and...

  • Account Manager

    7 days ago


    DGS India - Chennai - Anna Nagar Tyche Towers dentsu Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    The purpose of this role is to implement and execute Paid Search campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets.Job Description:Key responsibilities:Provides day to day implementation, optimisation and upload of client campaigns through direct input and supervising junior staffLiaises with vendors and...