ServiceNow Developer

2 weeks ago

Bengaluru, Karnataka, India XPT Software Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking
ServiceNow Developers / Leads
to join the
Sales & Order Management (SOM) team at ServiceNow
. This role focuses on building and enhancing
Product Catalog Management
and
Configure, Price, Quote (CPQ)
capabilities within the ServiceNow platform. You will design catalog structures, implement pricing and quoting rules, and automate lead management workflows to support seamless
quote-to-cash processes

Responsibilities

  • Design and manage the ServiceNow Product Catalog with accurate product hierarchy, bundles, and rules.
  • Configure CPQ features such as pricing, discounting, quoting, and approval workflows.
  • Build lead management workflows to capture, qualify, and convert leads effectively.
  • Work with Sales, Finance, and Operations teams to align catalog and pricing solutions with business needs.
  • Integrate ServiceNow SOM/CPQ with CRM, ERP, and billing systems.
  • Test and validate catalog items, pricing rules, and lead workflows for accuracy and performance.
  • Document system configurations and updates for future reference.
  • For Lead roles: mentor developers, review solutions, and ensure best practices are followed.

Qualifications

  • Strong experience with
    ServiceNow Sales & Order Management (SOM), Product Catalog, and CPQ
    modules
  • Hands-on skills in
    Flow Designer, Business Rules, Script Includes, and API integrations (REST/SOAP)
  • Excellent
    problem-solving and analytical skills
  • Strong
    verbal and written communication skills
    to work with cross-functional teams
  • Experience in
    designing and maintaining product catalogs, pricing models, and lead workflows
  • 3–8 years of ServiceNow development experience
    (for Developer and Lead levels)
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience)
  • ServiceNow certifications
    (CSA, CAD, or micro-certifications in Order Management/Service Catalog) preferred

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