Gold Loan Officer
3 days ago
Company Description
Equitas Small Finance Bank is dedicated to helping individuals, families, businesses, and communities achieve their financial goals through seamless and transparent banking services. The bank values its role as a proactive and responsible community member, with a strong focus on giving back to society. Equitas strives to transform the traditional banking experience through fairness, transparency, and innovation, making banking accessible to everyone.
Role Description
This is a full-time, on-site role for a Gold Loan Officer located in Madurai. The Gold Loan Officer will manage and facilitate gold loan services, including interacting with customers, assessing gold items for valuation, explaining gold loan products, and ensuring customer satisfaction. Responsibilities also include maintaining records, managing loan disbursements and repayments, ensuring compliance with company policies, and driving gold loan business growth.
Qualifications
- Experience in gold appraisal, financial services, or related fields
- Strong customer service and communication skills
- Ability to effectively manage records and loan documentation processes
- Understanding of banking operations and compliance requirements
- Analytical skills for evaluating gold quality and loan assessments
- Teamwork, organisational skills, and attention to detail
- Proficiency in basic computer applications and data management tools
- Prior experience in a banking or non-banking financial institution is advantageous
- Bachelor's degree in any discipline; finance or business-related field preferred
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