Site Reliability Engineer II

JOB DESCRIPTION

Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Client Onboarding team which is aligned to Corporate Technology division, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Ability to code in at least one programming language
• Experience maintaining a Cloud-base infrastructure along with experience in site reliability concepts, principles, and practices
• Experience with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
• Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities
• Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Emerging knowledge of common networking technologies

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.