AGM - Revenue Assurance

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role
Network & Roaming Product and Project -– In charges

Job Level/ Designation
M2 – (AGM/DGM)

Function / Department
Revenue Assurance, Finance

Location
Pune

Job Purpose
To understand, design & align RA Validations for all technology Changes without impacting Organization Revenues, Customers & Regulatory guidelines and providing necessary inputs to Business & Technology teams to enable them decide for launch.

Key Result Areas/Accountabilities

• Make necessary recommendations for system level changes, reports and process changes to mitigate any risk identified.
• Plan the RA validation approach and design the test scenarios that will be required.
• Explain the RA test scenarios and get the testing executed by Network/IT / CS team
• Support and recommend solutions while doing trouble shooting related to the changes.
• Build and maintain a strong partnership and communication with cross functional teams for seamless implementation.
• Ensure compliance to RA processes for change management.
• Post implementation monitoring of system performance, usage and revenue trend for the changes.
• Prepare dashboards with detailed information & analysis
• Governance and Compliance for mandatory activities & setup controls to identify and minimize revenue leakage.
• To understand the proposed changes and assess the system, Customer & Regulatory impact & accordingly plan the Scope of RA validation required
• Planning resource according to work load and ensuring productivity within the team including identification of training needs
• Get the relevant RA validations executed by team as per RA validation scope
• Build and maintain a strong communication process within Marketing, Technology & CS teams for an error free and timely product launch
• 100% adherence to laid down RA Process for network changes.
• Review the internal/external operational processes to identify scope for enhancement and implement changes seamlessly wherever any technological or product changes.
• Managing performance in line with designed processes, driving root cause analysis and problem solving and identifying process improvements.
• Risk management, to Identify fraud and leakages to develop robust control processes within system.
• Internal Audits and process documentations / RCA to identify system flows and explore solutions.
• Cross process agility, working with Cross functions like Marketing, Technology, CS and NW Team for timely delivery of business requirement/observations and its closure.

Core Competencies, Knowledge, Experience

• Analytical skills & eye for detail
• Inter personal skills and good communication
• Team Management
• Risk Assessment ability
• Knowledge of Billing system and product

Must Have Technical / Professional Qualifications

• Good System knowledge (preferably billing & Network)
• Running SQL queries and working on huge database for report preparation

Years Of Experience

• Minimum of 10 years of experience in Telecom
• Minimum 5 years hands-on experience of Product configuration

Vodafone Idea Limited
(formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership