Sales & Service Engineer

7 days ago

Bengaluru, Karnataka, India MAGNIC Technologies Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,30,000 per year

Role Overview:

We are looking for a dynamic and customer-focused Sales & Service Engineer who will be responsible for driving B2B machine sales, providing technical sales support, and ensuring effective post-sales service. This role requires a blend of technical expertise, sales acumen, and customer service orientation.

Key Responsibilities:

Sales & Business Development

  • Identify and develop new B2B business opportunities within the assigned region.
  • Understand client requirements and recommend suitable machinery solutions.
  • Prepare proposals and quotations, and conduct price negotiations.
  • Conduct product demonstrations and technical presentations.
  • Achieve assigned sales targets and contribute to revenue growth.

Service & Technical Support

  • Handle installation and commissioning of machines at customer sites.
  • Respond to service calls and troubleshoot technical issues.
  • Carry out preventive maintenance and ensure minimum downtime of machines.
  • Provide training to customer operators and technical staff.
  • Maintain strong after-sales relationships for repeat and referral business.

Market & Customer Management

  • Track competitor activities and industry trends.
  • Maintain detailed sales and service reports in CRM/ERP.
  • Participate in trade fairs, exhibitions, and technical seminars.

Key Skills & Competencies:

  • Strong knowledge of industrial machines / automation systems.
  • Technical problem-solving and analytical ability.
  • Excellent communication, negotiation, and interpersonal skills.
  • Customer-focused with service-oriented mindset.
  • Willingness to travel extensively.

Qualifications & Experience:

  • Diploma / B.E. / B.Tech in Mechanical, Electrical, Electronics, or related field.
  • 2–5 years of experience in B2B machine sales and technical service.
  • Experience in installation, commissioning, and maintenance of machinery preferred.
  • Proficiency in MS Office; knowledge of CRM/ERP systems is an advantage.

Compensation & Benefits:

  • Competitive Salary: Based on experience and qualifications.
  • Bonuses & Incentives: Performance-based bonuses and rewards.
  • Paid Time Off: Casual leaves, earned leaves, and holidays.
  • Professional Development: Training programs, career growth opportunities.
  • Statutory Benefits: Employee State Insurance (ESI) and Provident Fund (PF).
  • Insurance Coverage: Group Accidental Policy for employee safety and security.
  • Field Travel Benefits: The company will bear expenses for business travel, accommodation, and local conveyance as per policy.

Job Type: Full-time

Pay: ₹18, ₹23,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Application Question(s):

  • What is your current CTC and what is your expected CTC?
  • When can u join?

Experience:

  • Sales & Service: 3 years (Required)

Language:

  • English, Kannada, Tamil (Preferred)

License/Certification:

  • Driving Licence (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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