
Fraud Risk Executive
7 days ago
Key Responsibilities:
● Handle complaints received through LEA / Cyber (MHA) portals in a timely and
accurate manner.
● Liaise with Law Enforcement Agencies (LEA) and internal stakeholders for case
updates and required documentation.
● Maintain proper case records and ensure closure within defined TAT..
● Work effectively in a 24x7 operational environment under rotational shifts, including
night shifts and weekends.
Work Schedule:
● Type: On site/In person
● Process Type: 24/7 with rotational shifts
● Working Days: 6 days a week with rotational week off
Required Skills & Attributes:
● Good understanding of fraud monitoring, risk management, or cyber complaint
handling processes.
● Strong communication skills (verbal and written).
● Ability to work efficiently under pressure and meet tight deadlines.
● Proficiency in MS Excel, email correspondence, and portal-based case handling.
Eligibility Criteria:
● Graduate in any discipline (preferably Commerce, Finance, or IT background).
● Prior experience in fraud risk / cybercrime / LEA coordination will be an added
advantage.
● Willingness to work in rotational shifts and high-pressure environments.
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