Business Analyst

3 days ago

Kolkata, West Bengal, India Motorola Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department OverviewMotorola Solutions' Unified Communications has a broad portfolio of secure voice, video and data services that enable businesses and public agencies around the world to communicate and operate effectively and efficiently, providing a unified experience across LMR and Broadband. Our commitment is to build a safer world. Our communications solutions power users worldwide within public safety, utility, education, and commercial market segments. Users who keep us safe. And when it comes to safety, every moment matters. Whether it's instant Mission Critical voice communications, secure sharing of multimedia content, live video streaming or multimedia content recording, we take pride in building best-in-class broadband and interoperability solutions that connect those who protect us.
Job Description

Gather and Analyze Requirements: Collaborate with stakeholders (product managers, pre-sales, sales, system architects and customer support) to gather, analyze, and document business and technical requirements and translate into commercial offers. Prioritize product features based on business impact, customer requested timeline and feasibility.

Market and Competitive Analysis: Conduct market research and competitor analysis to understand industry trends and the competitive landscape, providing insights for product development and positioning. Collaborate with product managers to feed market and user trends for product roadmap.

Data Analysis & Reporting: Analyze user data and product usage metrics, system performance, using various analytical tools to provide data-driven reports and recommendations.

User Stories & Use Cases: Develop user stories and use cases to help sales teams.

Process Improvement: Identify areas for process improvements, both within the software product and within the company's operational processes. Provide recommendations for solutions that enhance product efficiency and customer satisfaction.


Basic Requirements

Education: Master's degree in Business Administration, Bachelor's degree in Information Technology, Computer Science, or a related field. 
Experience: 1-3 years of experience as a Business Analyst, preferably in the software or communication technology industry.
Technical Skills:
Strong proficiency in data analysis and familiarity with tools like Excel, Google Workspace (Sheets, Docs, Slides, etc.) or BI tools (e.g., Tableau, Dashboard).
Experience with project management tools such as Jira, Confluence.
Knowledge of communication technologies or software products is a plus.
Soft Skills:
Excellent problem-solving skills and attention to detail.
Strong communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong organizational skills and an ability to work independently or collaboratively.


Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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