Business Analyst

2 days ago

Kolkata, West Bengal, India Whole9yards Global Ecom Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Business Analyst - Vendor Relations

Location: Kolkata

Experience: 1-3 Years

Department: Vendor Relations

Reports To: Vendor Managers

Job Overview:

We are seeking a proactive and analytical Business Analyst to join our Vendor Relations team. The ideal candidate will have a solid understanding of vendor management processes, data analysis, and business operations. This role will be pivotal in enhancing vendor relationships, optimizing vendor performance, and ensuring seamless communication between internal teams and external vendors.

Key Responsibilities:

  • Vendor Performance Analysis: Monitor and evaluate vendor performance metrics, identify areas for improvement, and collaborate with vendors to implement corrective actions.
  • Data & Reporting: Collect, analyze, and report data on vendor activities, contracts, and performance. Prepare detailed reports for management and stakeholders.
  • Vendor Relationship Management: Act as a point of contact for vendor inquiries and issues. Build and maintain strong relationships with key vendors.
  • Contract & SLA Management: Assist in managing contracts, Service Level Agreements (SLAs), and ensure compliance with agreed terms.
  • Process Improvement: Identify inefficiencies in vendor management processes and suggest data-driven solutions to improve vendor onboarding, communication, and performance tracking.
  • Cross-functional Collaboration: Work closely with listings, pricing, finance, and operations teams to ensure alignment in vendor-related activities.
  • Vendor Risk Management: Support in assessing vendor risks, develop risk mitigation strategies, and ensure that vendors meet company standards and policies.

Qualifications:

  • Education: Bachelors degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
  • Experience: 1-3 years of experience in business analysis, vendor management, or procurement-related roles.

Skills:

  • Strong analytical and problem-solving skills.
  • Proficient in data analysis tools (e.g., Excel, SQL) and reporting tools (e.g., Power BI, Tableau).
  • Excellent written and verbal communication skills.
  • Knowledge of vendor management systems (VMS) and procurement software is a plus.
  • Ability to manage multiple tasks, prioritize, and meet deadlines.
  • Familiarity with contract management, SLAs, and vendor performance metrics.

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