
Configuration Analyst
2 weeks ago
Role & responsibilities:
System Configuration and Data Migration Specialist
- Responsible for setup of client systems including being an expert on system configuration, user acceptance testing and managing data migration from Hays and client systems
- Execute configuration of the system and any other agreed changes
- Assist in facilitating internal and client User Acceptance Testing (UAT) of the configured system including escalation of any issues to support team; follow up testing through to resolution of any identified issues
- Complete data migration work stream including collecting, analysing and validating data from different sources to populate the systems, where required
- Perform detailed assessments of requests for change, considering data requirements, impacts to interfacing systems/applications, upstream and downstream processing impacts, data flow changes, data validation and efficiency
- Assist in managing all queries and feedback related to business and functional requirements and support with documented revisions where required
- Business regression testing of development release cycles for Hays proprietary technology (the 3SS Vendor Management System) and key third-party technologies
- Conduct thorough analysis of escalated issues to ensure effective resolution
Documentation
- Encourage use of self-help resources by end users and support with the creation of system training material
- Document system set-up and hand over to BAU teams
Communication and Delivery
- Reporting progress and updates back to the project and 3SS support team
- Complete assigned activities in alignment with project timelines and budget
- Provide post go-live support
Preferred Candidate Profile
- A bachelors degree in computer science, information technology, engineering, or a related field is preferable
- Proven experience of working with large and complex data sets to produce required outputs
- Experience of working within a team environment utilising systems and data
- Demonstrated experience of working with systems or databases
- Ability to identify risks to project deliverables within own (technical) workstreams and highlight them to appropriate stakeholders
- Advanced knowledge of Excel, including data queries on large data sets, utilisation of formula calculations and IF statements to validate data and present data in a usable format
- Ability to participate on multi-disciplinary work teams to achieve successful execution of complex implementation projects
- Exposure to and understanding of MS office suite
- Understanding of the end-to-end recruitment process, for MSP solutions beneficial (but not essential)
- Experience of configuring or using VMS (vendor management systems) such as Fieldglass or Beeline beneficial
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