Social Media Marketing Specialist
3 days ago
About Graystone Capital
Graystone Capital is seeking a
Customer Support Specialist
for its India back-office to support
GCC and Asian clients
. The role involves handling client communication, coordination, and support activities to ensure timely and professional service delivery across international markets.
Job Responsibilities
- Act as a
primary support point
for GCC and Asia-based clients - Handle inbound and outbound client communications via
email, phone, and messaging platforms - Coordinate with internal teams (Business Development, Advisory, Finance) to resolve client queries
- Maintain accurate client records, updates, and follow-ups in CRM systems
- Support onboarding documentation and client service requests
- Ensure professional communication aligned with Graystone Capital standards
Requirements
- 1–4 years of experience in
BPO / customer support / client servicing - Strong
spoken and written English - Ability to support clients across different time zones
- Basic knowledge of corporate services or financial services is a plus
- Proficient in MS Office and CRM tools
- Professional attitude, attention to detail, and problem-solving skills
Why Join Graystone Capital
- Exposure to
international GCC and Asian clients - Professional corporate environment
- Career growth within a global financial advisory firm
-
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