Social Media Marketing Specialist

3 days ago


Hyderabad, Telangana, India Graystone Capital MENA Full time

About Graystone Capital

Graystone Capital is seeking a
Customer Support Specialist
for its India back-office to support
GCC and Asian clients
. The role involves handling client communication, coordination, and support activities to ensure timely and professional service delivery across international markets.

Job Responsibilities

  • Act as a
    primary support point
    for GCC and Asia-based clients
  • Handle inbound and outbound client communications via
    email, phone, and messaging platforms
  • Coordinate with internal teams (Business Development, Advisory, Finance) to resolve client queries
  • Maintain accurate client records, updates, and follow-ups in CRM systems
  • Support onboarding documentation and client service requests
  • Ensure professional communication aligned with Graystone Capital standards

Requirements

  • 1–4 years of experience in
    BPO / customer support / client servicing
  • Strong
    spoken and written English
  • Ability to support clients across different time zones
  • Basic knowledge of corporate services or financial services is a plus
  • Proficient in MS Office and CRM tools
  • Professional attitude, attention to detail, and problem-solving skills

Why Join Graystone Capital

  • Exposure to
    international GCC and Asian clients
  • Professional corporate environment
  • Career growth within a global financial advisory firm


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