Research Associate

1 day ago

Hyderabad, Telangana, India BRYT BAZAAR Full time ₹ 30,00,000 - ₹ 36,00,000 per year

Job Title: Research Associate- Passenger Experience/ Behavioral Research Associate

Location: Hyderabad Airport

Work Mode: Onsite, Full-time

Work Days & Hours: 6 days/week, 9 working hours (including rotational shifts)

Compensation: INR 2,50,000 – 3,00,000 CTC per annum

Passport: Mandatory (or to be applied immediately)

Qualification: Bachelor's/Master's in Psychology, Anthropology, or related field

Experience: Preferably 6 months – 1 year in research, behavioral studies, or field observations

Job Description:

We are seeking an Research Associate to conduct immersive, on-ground research at Hyderabad Airport. The role involves direct behavioral observations, contextual analysis, and reporting insights to improve the overall passenger experience and airport operations.

Key Responsibilities:

  • Conduct direct observations of passenger and staff actions in designated airport areas (e.g., check-in, security, boarding gates).
  • Record behaviors including interactions with self-service kiosks, staff assistance, and passenger queues.
  • Capture environmental factors influencing behavior such as crowd density, signage clarity, and seating availability.
  • Use sensory ethnography techniques to observe through all five senses sight, hearing, touch, smell, and taste to build a holistic understanding of the airport experience.
  • Categorize traveler types based on characteristics and emotional states (e.g., stressed business travelers, fatigued families).
  • Note conversations (with permission) to understand concerns, queries, and staff responses.
  • Identify recurring issues, congestion points, and propose solutions through reflective commentary.
  • Ensure confidentiality and ethical research standards throughout the process.
  • Prepare comprehensive ethnographic reports that provide actionable insights for enhancing passenger experience and airport efficiency.

Key Requirements:

  • Background in Psychology/Anthropology with strong observational and analytical skills.
  • Excellent attention to detail and ability to capture qualitative insights.
  • Strong written communication to prepare clear, reflective reports.
  • Comfortable working in dynamic environments with rotational shifts.
  • Passport must be valid or applied immediately.

Apply on:

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Do you have a Bachelor's/Master's degree in Psychology, Anthropology, or a related field?
  • Do you have 6 months to 1 year of experience in research, behavioral studies, or field observations?
  • Do you have a valid passport or are you willing to apply immediately?
  • Are you comfortable working onsite at Hyderabad Airport with rotational shifts?

Work Location: In person

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