Inbound Voice Process

2 days ago

Durgapur Brick Field Asansol, India 2Coms Consulting Pvt Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Description Job Opening: Inbound Voice Process (US Healthcare)

Work Location: Kolkata

Only Durgapur candidates can apply.

walk-in date:15th

Address: ICA - Durga : B-10, Nandalal Bithi, Non-Company Housing Estate, City Center, Durgapur, West Bengal 713216

Responsibilities:

  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support

Requirements

  • Excellent Communication Skills required.
  • Typing Speed: 30 WPM/90% accuracy.
  • Should not be enrolled in any Full Time Educational Course
  • Comfortable with 'Work from Office'
  • Comfortable with Rotational Shifts / comfortable to relocate work location Kolkata
  • Outstation candidates need to relocate within the company Transport Boundary area
  • Work form office only -Candidates need to relocate to Kolkata
  • Full-time Students – Not Eligible
  • Any Undergraduate/Graduate with Excellent communication skills.
  • Qualified in Degrees ( B.ed, MBA, Ba LLB, and any niche qualification) are not eligible.

Benefits

Salary: - CTC 3 LPA (Monthly take home 20k approx.)

  • Relocation Bonus – 30K (Claw back till 12 Months)
  • Shift Allowance- (0 – 3K) Variable Component

Ask candidates to carry:

  • Resumes 2 Copies
  • Aadhar Card Original
  • Original Pan Card
  • Copy of all educational Documents

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