Hostess - Yogi Metropolitan Hotel

5 days ago

Navi Mumbai, Maharashtra, India Yogi Hotels Pvt Ltd Full time ₹ 25,00,000 - ₹ 35,00,000 per year

A hostess is a front-of-house employee responsible for greeting guests, managing reservations and the waitlist, and ensuring a positive first impression of the establishment. Key duties include answering phones, seating guests, providing menus and wait time estimates, and maintaining a clean and organized waiting area. Hostesses also help coordinate with servers to optimize table turnover and support staff during busy periods. Core responsibilities

  • Guest relations: Greet guests warmly, manage waitlists with accurate wait times, and escort them to their tables.
  • Reservations: Take phone reservations and manage the reservation system, including noting special occasions or dietary needs.
  • Seating and flow: Optimize seating to ensure an even workload for the wait staff and maintain an organized floor plan.
  • Communication: Answer phone calls and customer inquiries, and communicate with servers about guest needs and specials.
  • Front-of-house maintenance: Keep the reception and waiting areas clean, organized, and presentable.
  • Menu knowledge: Be knowledgeable about the menu, including specials, ingredients, and preparation methods.

Additional duties

  • Process customer payments in smaller establishments.
  • Assist servers and other staff during busy periods.
  • Handle guest complaints professionally.
  • Provide extra attention to VIPs, children, or seniors.
  • For lead hostesses, responsibilities may include training new staff and managing schedules.
  • Host or Hostess Job Description Template - JobsoidResponsibilities * Welcome visitors to the sitting area. * Provide precise interval times and monitor the waiting lists. * Answer ...Jobsoid
  • Hostess Job Description: Roles, Responsibilities, and SkillsThe basic duties and responsibilities of a hostess include: Greeting and welcoming guests. Keeping front of house and dining area ...Homebase
  • Hostess Job Description [Updated for 2025] - IndeedHostess duties and responsibilities A Hostess's duties primarily focus on ensuring the guests have a positive experience as soon a...Ind

Job Type: Full-time

Pay: ₹9, ₹25,000.00 per month

Work Location: In person

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