Admission Counselors

Opportunity: Study Advisor – Student Counselling
— Job Description

Position Title: Business Development

Employment Type: Full-time

Location: Mysuru

Reporting To: Mentorship Lead / Senior Operations Manager

Start Date: Immediate or mutually agreed

Probation: 3 months, with KRAs assigned from Day 1

About GCQ Solutions Pvt Ltd
GCQ Solutions Pvt Ltd (GCQ Study Abroad) specializes in end-to-end global education advisory — from university selection and admissions to visa support and pre-departure orientation. We prize a student-first ethos, robust process orientation, and outcome-driven mentorship.

Key Responsibilities

● Student Counseling: Conduct needs analysis, personalize overseas education pathways, and provide guidance on course/university choices based on qualifications and goals.

● Application & Documentation:Guide students in preparing, reviewing, and submitting all documents (SOPs, CVs, LORs) according to university requirements. Ensure timely, accurate submissions.

● Follow-up & Student Satisfaction:Ensure proactive check-ins, address queries, provide motivation during critical application stages, and maintain high-touch communication throughout the journey.

● CRM & Data Management:Maintain all student communication, logs, and progress updates in the company CRM on a daily basis, ensuring confidentiality and compliance.

● Event Coordination:Support and participate in student webinars, information sessions, and onboarding events.

● Continuous Service Improvement:Gather feedback, suggest process enhancements, and contribute to ongoing quality improvements.

Key Result Areas (KRAs)

● 95%+ response SLA to student queries (within 24 business hours)

● 100% timely CRM data entry and document upload for assigned students

● Achieve set weekly touchpoint volume and monthly application submissions (benchmarked at onboarding)

● Maintain high student satisfaction: CSAT ≥ 4/5 or NPS ≥ +20

● 100% compliance for critical escalations (logged and resolved per company SLA)

Confirmation:
Achieve at least 70% of the weighted KRA score across 30/60/90-day reviews for permanent role confirmation.

Compensation & Benefits

● Probation Stipend: ₹10,000–₹15,000/month (determined by assessment/interview performance)

● Post-confirmation CTC: ₹4,00,000 per annum, plus monthly/quarterly performance incentives

● Benefits: Statutory benefits, structured training, and clear career progression

● Learning: Direct mentorship, access to global education networks, industry certifications, & internal L&D modules

Selection Process

● Resume shortlisting

● Online written assessment (communication, scenario handling)

● Role simulation & behavioral interview (practical counseling & process judgment)

● Reference and integrity checks Offer contingent on passing aggregate selection score (≥ 60%), background verification, and agreement to probation conditions.

Onboarding & Evaluation

● First Month: Induction, CRM training, shadowing, foundational tasks

● Second Month: Supervised role execution, achieving initial targets

● Third Month: Stabilization and quality delivery

● Ongoing: Regular audits, feedback, and growth opportunities

Eligibility & Skills

● Final-year student/recent graduate (open discipline, preference for education/counseling interest)

● Strong written/verbal English (Any 3+ languages )

● Motivational, empathetic attitude

● Tech and CRM savvy, organized, and proactive

Application Process

● Send resume to []

● kindly Fill the Form & assessment:-

● Subject: "GCQ — Student Mentor Applications — [Your College Name]" Contact: Supriya K, Head — Campus Recruitment & Talent Acquisition GCQ Solutions Pvt Ltd (GCQ Study Abroad) [] | ,