CUX Prompt Engineer

About Us
is a pioneer in Conversational AI, transforming collections with omnichannel GenAI-powered assistants. 's Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. 's Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. is headquartered in New York City, NY. Visit

Job Title
: CUX Prompt Engineer

Location
: Bangalore (Full-time)

Shift Hours
: 10:00 AM – 7:00 PM IST

Languages
: English, Tamil, Telugu, Hindi and other regional languages

What will you own?

• Design conversational workflows and user journeys tailored to diverse client requirements across industries.
• Craft high-impact prompts that act as both strategic guidelines and intelligent guardrails, steering large language models to deliver accurate, context-aware, and relevant responses.
• Take end-to-end ownership of your digital assistant's performance—from conceptualisation to execution, continuous improvement, and troubleshooting.

Who will you work with?

• Collaborate with a multidisciplinary team of product managers, engineers, CUX designers, customer success managers, and delivery specialists.
• You'll be at the intersection of creativity and technology, working hand-in-hand with passionate professionals to deliver exceptional AI-powered digital assistants.

Where does Skit see you in a year?
Within The First 6 Months

• Gain deep product expertise, mastering both the technical capabilities and design nuances of Skit's conversational AI platform.
• Successfully deliver multiple assistant implementations, learning how to balance business goals with user experience.
• Immerse yourself in prompt libraries, internal tools, documentation, and best practices to become a trusted go-to person for prompt development.

Between 6-12 Months

• Develop your personal approach to prompt engineering, shaping and contributing to Skit's evolving standards and methodology.
• Lead critical initiatives within your team, bringing innovation, structure, and predictability to complex conversation design problems.
• Contribute to internal tools, knowledge bases, and onboarding kits, directly shaping the future of prompt and conversational AI development at Skit.

Who are you?

• A creative technologist with a designer's mindset
• Strong grasp of how LLMs work and how to guide their behavior through prompt engineering
• Blend of analytical thinking, empathy, and language intuition
• Thrive in fast-paced environments and take ownership from start to finish
• Passionate about user-centric design and creating meaningful conversational experiences
• Equally focused on understanding users and the AI behind the scenes

Your Background Likely Includes

• A Bachelor's degree in Computer Science, Cognitive Science, Linguistics, UX Design, Psychology, or a related discipline. A Master's degree is a plus.
• 1–3 years of experience in conversation design, prompt engineering, UX writing, or a similar domain.
• Practical experience working with LLMs and NLP technologies, with an appreciation for their capabilities and constraints.
• A history of designing effective prompts and conversational flows that balance business objectives and user needs.
• A track record of thriving in collaborative, cross-functional settings involving product, design, and engineering teams.