SAP Account Delivery Manager

1 week ago

Bengaluru, Karnataka, India DXC Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Description:

  • Lead account delivery of SAP Project Services and application support, ensuring scope, budget, and timelines are met.
  • Strong SAP project and program management skills
  • Oversee SAP AMS operations and project lifecycles including blueprinting, implementation, migration, and post-go-live support.
  • Define and implement SAP delivery strategies, frameworks, and best practices across AMS and project services.
  • Develop and implement delivery methodologies tailored to SAP environments.
  • Act as the primary point of contact for clients, managing escalations and ensuring satisfaction.
  • Collaborate with business stakeholders to align SAP solutions with evolving business needs and transformation goals.
  • Support account growth by identifying upsell opportunities, contributing to solutioning, and enabling successful renewals.
  • Oversee cross-functional teams including SAP consultants, developers, engineers, analysts, and vendors.
  • Foster a culture of innovation, collaboration, and customer focus within delivery teams.
  • Mentor team members and drive performance through structured feedback and development plans.
  • Drive operational excellence through proactive risk management, quality assurance, and continuous improvement.
  • Manage project budgets, P&L, and resource utilization to ensure profitability and cost efficiency.

Required Skills & Experience

  • Bachelor's or Master's degree.
  • 10+ years of SAP experience, with 5+ years in program/project delivery leadership roles.
  • Proven success in managing multi-tower SAP engagements across geographies.
  • Strong client relationship and stakeholder management skills.
  • SAP certification and project management credentials (PMP, ITIL, Agile) preferred.
  • Track record of growing business through strategic delivery and stakeholder engagement.
  • This is a client facing role and will require hybrid working based out of Bangalore, India

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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