Global Delivery Operations Senior Consultant

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• Facilitate onboarding of new customers in SAP ECS private cloud.
• Lead a team and be accountable for validation of customer landscape as per ECS architecture and tool standards, evaluate and confirm delivery schedule feasibility.
• Collaborate with multiple SAP internal and partner teams which are collectively accountable for an effective and smooth onboarding of new customers and subsequent landscape extensions.

What you bring

Primary Skills:

• 8+ years of SAP Basis hands-on experience in one or more of these: Installations, Production support (L3 level), Upgrades, Migrations.
• Good knowledge of SAP Products and Architecture.
• Good technical knowledge/experience in Operating systems (Windows, Linux etc.)
• Hands-on experience in HANA DB. Good knowledge of DB concepts/architecture and experience with ASE and/or other databases will be added advantage.
• Good technical knowledge/experience in Business Continuity (HA and DR).
• Good technical knowledge/experience in Cloud technology.
• Bachelor's or higher degree in Engineering (Computer Science, Information Technology, Electronics, Electrical or equivalent).

Secondary Skills:

• Very good communication skills.
• Ability to work under high pressure during peak load periods.
• Will need to work with and manage communication with Architects, Sales and Management. Good skills in expectations management and prioritization.
• Quick learner and ability to acquire expertise with ECS Tools and Processes.
• Certification in one or more of these: SAP NetWeaver, Cloud Technology, Operating Systems, Databases

Where you belong

Together with your team, you will work in the SAP Enterprise cloud Services with Technical Operation Unit (TECH-OP) which is IT-infrastructure provider to the SAP Cloud Customers and is responsible for running SAP's ECS External customer landscape as World class service provider for SAP products. In ECS we are building, managing, and running 3000+ customer landscapes in SAP DC and Hyperscaler like Azure, GCP, AWS with most advance technology. We are highly motivated and skilled engineers with locations in Germany, Mexico, India, and US

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid