Talent Acquisition Operations Specialist

Talent Acquisition Operations SpecialistThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Our Human Resources team helps drive business outcomes by empowering HPE team members. This includes creating an environment where everyone can participate fully in our inclusive and diverse work environment as we develop our 'as-a-service' model. We do that by ​​​​​securing and retaining strategic skills, advancing our culture through engagement, and by raising the bar on performance. Join us redefine what's next for you

The Talent Acquisition Operations Specialist plays a critical role in enabling the day-to-day execution of global recruitment and onboarding processes. As part of the Talent Operations & Experience team, this role supports consistent and efficient service delivery through centralized intake management, process documentation, vendor coordination, and stakeholder support.

Working closely with the recruiters, hiring managers, and cross-functional partners, the Specialist ensures operational requests are triaged and resolved effectively, documentation remains current and accessible, and vendors are supported in delivering timely services. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering high-quality operational support across a global talent acquisition function.

What you'll do:

Key Responsibilities

Operational Support & Process Execution

• Serve as the first point of contact for talent acquisition related inquiries, providing timely and accurate guidance to recruiters, coordinators, and hiring managers.
• Manage shared service channels (i.e.: shared inboxes, forms, ticketing systems), ensuring requests are triaged, tracked, and resolved or escalated appropriately.
• Maintain and update process documentation, standard operating procedures, and internal knowledge bases to support consistent execution across regions and teams.
• Identify recurring issues or process gaps and escalate them to the Lead for resolution or improvement.

Vendor Coordination

• Support day-to-day coordination with external vendors (i.e.: recruitment outsourcing providers, agencies), ensuring smooth service delivery and issue resolution.
• Track vendor-related inquiries and escalate service disruptions or performance concerns.
• Assist with vendor onboarding logistics, documentation updates, and service communications.

Stakeholder Support

• Provide high-quality, responsive support to internal stakeholders across geographies, ensuring a positive and consistent experience.
• Communicate process updates, changes, or clarifications clearly and professionally.
• Participate in onboarding and training sessions for new recruiters or hiring managers to ensure understanding of operational processes.

Documentation & Intake Management

• Ensure intake forms, templates, and knowledge articles are current, accessible, and aligned with approved processes.
• Monitor and manage intake volumes, flagging trends or capacity concerns.
• Support the upkeep of internal trackers and logs to ensure visibility into request types, resolution times, and service patterns.

What you need to bring:

Qualifications

• 3-5 years of experience in Talent Acquisition, HR Operations, or a related field.
• Minimum of a bachelor's degree in human resources, business, or related field.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience with shared service models and intake management tools (i.e.: Microsoft Forms, Salesforce).
• Familiarity with HRIS systems (i.e.: Workday) and other recruitment technologies.
• Ability to work independently in a fast-paced, global environment.

Preferred Qualifications

• Process-oriented mindset with a focus on execution and consistency.
• Previous project and/or program management experience.
• Collaborative and service-driven approach.
• Comfortable navigating ambiguity and shifting priorities.
• Experience support global or matrixed teams.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Business Objectives, Business Strategies, Change Management Strategies, Coaching, Communication, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Growth Mindset, HR Programs, Human Resources (HR), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, People Management, People Strategies, Personal Initiative {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Job:

Human Resources

Job Level:

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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