Duty Manager/Duty Officer

2 hours ago

Bengaluru, Karnataka, India PVR INOX Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Overview:

As a Cinema Duty Manager, you will be responsible for supervising the day-to-day operations of a movie theater, ensuring efficient and effective service delivery, maintaining a high level of customer satisfaction, and upholding safety and security standards. You will report to the Cinema Manager and assist in overseeing staff members and various cinema operations.

Key Responsibilities:

  1. Operational Oversight:

  2. Assist in managing all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service.

  3. Ensure that all daily tasks and routines are completed efficiently and according to established procedures.

  4. Supervise staff to maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums.

  5. Staff Supervision:

  6. Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists.

  7. Assign duties, create work schedules, and monitor staff performance.

  8. Conduct training sessions and ensure that staff members adhere to company policies and procedures.

  9. Customer Service:

  10. Lead by example in delivering exceptional customer service.

  11. Address customer inquiries, concerns, and issues in a prompt and courteous manner.

  12. Monitor customer feedback and ensure a positive cinema experience.

  13. Safety and Security:

  14. Implement and enforce safety and security protocols, including emergency procedures.

  15. Conduct routine safety inspections and address any safety concerns.

  16. Ensure compliance with health and safety regulations.

  17. Inventory Management:

  18. Assist in monitoring and managing inventory levels for concessions and supplies.

  19. Conduct regular inventory counts to minimize waste and losses.

  20. Cash Handling and Reporting:

  21. Handle cash and maintain cash registers with accuracy.

  22. Prepare daily financial reports, including ticket and concession sales.

  23. Assist in tracking revenue and expenses to support financial goals.

  24. Facility Maintenance:

  25. Report maintenance and repair needs promptly to the Cinema Manager.

  26. Ensure that seating, signage, and equipment are in good working order.

  27. Assist in coordinating facility improvements and upgrades.

  28. Assist in Special Events and Promotions:

  29. Collaborate with the marketing team to execute special events, promotions, and marketing campaigns.

  30. Assist in implementing strategies to attract and engage customers.

  31. Guest Relations:

  32. Interact with customers and address their needs and feedback.

  33. Assist in monitoring and responding to online reviews and social media comments.

How to Apply:

Send your resume to with the subject line: "Duty Manager/Duty Officer

  • Duty Manager

    2 days ago

    Bengaluru, Karnataka, India Pvrinox Pictures Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    A cinema duty manager plays a critical role in ensuring the smooth operation of a movie theater, providing excellent customer service and overseeing the daily activities of the cinema. Below is a general job description:Cinema Duty Manager Job DescriptionPosition Summary:The Cinema Duty Manager is responsible for managing the daily operations of the cinema...

  • Duty officer

    4 days ago

    Bengaluru, Karnataka, India Pvrinox Pictures Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    The Duty Officer is responsible for overseeing the daily operations of the multiplex during assigned shifts. This includes managing staff, ensuring customer satisfaction, maintaining safety standards, and resolving any operational or customer service issues that arise. The Duty Officer acts as the point of contact for both staff and customers and ensures the...

  • Duty Manager

    4 days ago

    Bengaluru, Karnataka, India Protonzone Consulting Full time ₹ 26,40,000 per year

    We are also looking for Duty Manager (male / female). Salary bracket shall be from 18000 – 22000/- pmThe job description is as follows:Job Purpose To ensure the smooth and efficient operation of the Front Office department and Co-ordinate with various other departments in order to ensure personalized, prompt and flawless service to all guests. The...

  • Duty Manager

    4 days ago

    Bengaluru, Karnataka, India PVR Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Reporting To: Cinema Manager Job Summary:The Duty Manager plays a pivotal role in ensuring seamless cinema operations during their shift. They are responsible for managing the overall customer experience, supervising frontline staff, ensuring operational efficiency, maintaining safety protocols, and supporting revenue generation across various departments...

  • Duty Manager

    6 days ago

    Bengaluru, Karnataka, India JLL Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Duty Manager

    2 days ago

    Bengaluru, Karnataka, India Cushman & Wakefield Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job TitleDuty Manager -TechnicalJob Description SummaryJob DescriptionJob Posting TitleMarket appropriate job titleDuty ManagerJob Description SummaryPurpose of the role in 1-2 sentencesResponsible for effective and efficient operations of all electromechanical systems and other associated services for assigned Towers in the ShiftJob Description3-5 bullet...

  • Duty Manager

    4 days ago

    Bengaluru, Karnataka, India PVR Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewPVR Limited, incorporated in 1997, is a leader in the multiplex industry in India, renowned for revolutionizing cinema viewing by introducing the first multiplex in 1997, New Delhi. With over 750 screens across 65+ cities, PVR is committed to providing top-quality ambiance, advanced technology, and superior service standards to ensure...

  • Duty Medical Officer

    1 week ago

    Bengaluru, Karnataka, India Athulya Senior Care Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Athulya, we cherish diversity as our greatest asset. The unique backgrounds, experiences, and perspectives of our team members are the rhythms that drive our innovative approach. We are committed to an inclusive culture because it enables us to craft solutions that benefit all. Treating every candidate with equality and fairness is not just a policy; it's...

  • Front Office Duty Manager

    2 hours ago

    Bengaluru, Karnataka, India Zolo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: Duty ManagerLocation: BangaloreAbout Zolo:ZoloStays stands out as the leading provider of managed co-living spaces in India, cateringto the needs of both working professionals and students. With over $100 Mn funding fromNexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.Zolo is a community that fosters growth and...

  • Duty Manager Front Office- HIEX BLREP

    6 days ago

    Bengaluru, Karnataka, India Holiday Inn Express and Suites Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities Guest ServiceSupervise Front Office operations including check-in, check-out, reservations, and guest inquiries.Act as the "Manager on Duty" during shifts, ensuring high levels of guest satisfaction.Handle guest complaints promptly and professionally, resolving issues or escalating when necessary.Maintain visibility in the lobby,...