
Am / TL - Inbound / Outbound - BPO
3 hours ago
Customer Service TL.Experience in Banking /Financial Services /Insurance or BPO
Exp on BPO Metrics(CSAT, AHT, Shrinkage, Quality scores, KPI).Handling Escalation calls of Customers.Track Customer Satisfaction & ensure closure of complaints.
Required Candidate profile
Team Leader or AM in Customer Service Inbound or Outbound in domestic BPO.
Good Communication and people management Skills. Min 1 Year as
-
Outbound / Inbound Process - Professional
7 days ago
Mumbai, Maharashtra, India Apex One Full time ₹ 1,50,000 - ₹ 2,50,000 per yearHiring | HSBC PIL Outbound Process Location: Malad, Mumbai (Teleperformance)Openings: 50 Process Details: Outbound ProcessEligibility: HSC with prior experienceShift Timing: 9:30 AM 6:30 PM (Sunday Fixed Off)Requirement: Excellent communication skills Process: HSBC Arrow Process details: inbound process+upsellingExperience :Graduate with 6 months...
-
Inbound Customer Service Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full timeJob DescriptionJob Title: Customer Service Executive International BPO (Work From Office)Location: Thane & Malad (WFO)Salary: 21,000 40,000 per monthShifts: Rotational 9-hour window shifts- US: 5:30 PM 9:30 AM- UK: 10:30 AM 4:30 AM- Australian: 3:00 AM 3:00 PMWeek Offs: Rotational 2 Week OffsJoining: Immediate Joiners OnlyAbout the RoleWe are hiring Customer...
-
Operations Manager
3 hours ago
Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOperations Manager role for Telecom Domain. Only diversity candidates to be considered.Candidates should be from BPO/BPM BackgroundTelecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Required Candidate profileShifts - US (24x7) Handling AM's & TL's International Voice Exp having Outbound...
-
Fresher Bpo Telecaller
7 days ago
Navi Mumbai, Maharashtra, India Eureka Full time ₹ 1,80,000 - ₹ 2,40,000 per year-Bpo Telecaller (inbound & Outbound process) -Fresher/ experience both can apply -Salary: Upto 18,000 in hand + incentives -Easy selection –1 round only -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile-HSC pass can apply -Location: Thane (w Note: References are highly appreciated ...
-
Education Loan Inbound
4 days ago
Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 1,50,000 - ₹ 2,50,000 per yearProcess: Inbound / Outbound / Email Shift Timing: 10:00 AM – 7:00 PM Eligibility Criteria: Minimum Qualification: HSC Pass Experience: HSC with minimum 6 months OR Graduate Freshers can apply Salary: 17,000 In-Hand (21,000 CTC) Required Candidate profileInterview Rounds:AMCATHR RoundOperations RoundEmail Test (For Email Process) Job Location:Wagle...
-
Team lead Operations International
2 days ago
Navi Mumbai, Maharashtra, India Aseup Consultancy Full time ₹ 4,00,000 - ₹ 12,00,000 per yearTeam Leader–International process Voice Process (Good communication skill)Domain –Inbound Customer ServicesExperiences : Over all 5 years of experiences and 2+ years of International TL BPO on paper it mandatoryVoice Team handling, team Management
-
Inbound Team Lead
5 days ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 - ₹ 7,20,000 per yearRequired Inbound team Lead for MNC BPO in Ghansoli,Salary - Upto 6 LPAExperience - 5 yearsGraduation MustVoice / Blended Process Experience must
-
Inbound Voice process
4 days ago
Navi Mumbai, Maharashtra, India Mehr Capital Full time ₹ 3,60,000 - ₹ 5,40,000 per yearPayroll-BankDes-Phone BankingProcess-InboundSalary-4.5 LakhGraduate FresherCandidate with BPO Exp/Banking RM can also applyLocation-Thane/MaladCan apply branch banking after 2 yrsall banking facilitiesCall Yogesh Required Candidate profileAnswer inbound calls and assist customers with their Queries/Request/Complains.Explaining the customers product features...
-
Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 1,44,000 - ₹ 2,40,000 per yearProcess:- Bpo Telecaller - Inbound & outbound Process -Marathi - Hindi communication (Avg English) -Fresher/ experience both can apply -HSC pass -Salary-12k - 20k inhand + incentives -Shift timing: 9:30am-6:30pm looking for immediate joiner Required Candidate profilemin qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w To...
-
Team Leader
2 days ago
Navi Mumbai, Maharashtra, India HY Fly Consultancy Full time ₹ 4,80,000 per yearTeam Leader-VoiceProcess-2 Inbound 2 OutboundPayroll-Mutual Fund COJob Location-TBelapurSalary-4.8 Lakhs+IncEXP-Graduate with min 1 yrs team handling exp Into Voice Process only apply(on papers TL)Call Hruitka Required Candidate profileMonitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members.Manage...