
Sales & Marketing Executive
1 week ago
- Lead Generation & Prospecting:
- Identify potential customers and generate leads through visits, calls and emails
- Research and gather relevant information about companies and decision-makers in the IT services market.
- Sales Calls:
- Conduct cold calls and follow-up calls to potential clients to promote the company's IT services / Products
- Present and explain IT services to prospects, highlighting benefits and features that address their business needs.
- Overcome objections and convince prospects of the value of the services.
- Client Relationship Management:
- Maintain and update a database of prospects, tracking all calls, conversations, and sales activities.
- Build strong relationships with potential clients and work towards converting them into long-term customers.
- Keep in contact with existing clients to upsell additional services and ensure client satisfaction.
- Sales Target Achievement:
- Achieve or exceed monthly and quarterly sales targets set by management.
- Provide accurate and timely reports on sales activities and performance.
- Collaboration with Sales & Marketing Teams:
- Work closely with the sales team to pass qualified leads for further action.
- Provide feedback on market trends and customer needs to help refine service offerings.
Key Skills:
- Strong Communication Skills: Ability to articulate the company's IT services and benefits clearly and convincingly.
- Sales and Persuasion Skills: Strong ability to sell over the phone and handle objections.
- CRM Familiarity: Experience with using Customer Relationship Management (CRM) software for managing leads and tracking sales activities.
- IT Knowledge: Basic understanding of IT services and technology (e.g., cloud computing, cybersecurity, networking) to effectively communicate with prospects.
- Customer-Centric: Ability to understand customer needs and provide tailored solutions.
- Time Management: Efficient in managing multiple leads and sales calls daily while staying organized.
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