Process Advisor- European Bank

2 weeks ago

Delhi NCR New Delhi Noida, India Spark Consultancy Full time ₹ 4,00,000 - ₹ 7,00,000 per year

Dear Candidate,

We are hiring for Personal Banker- European Bank for Noida Location.

(To Confirm Please Drop a Whatsapp or call on Meenakshi )

( In case The Number Is Busy, Please Drop A Whatsapp @ Meenakshi)

Any graduate can apply. Your responsibilities:

Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

Enter Responsibilities/Essential Duties

  • Supporting customers over phone/Email 24/7 mostly UK hours 5 days a week with 2 weekly offs which may be clubbed or split based on requirement
  • Performing Technical troubleshooting or order fulfilment related activities with end customers over Phone/Emails
  • Engaging in adhoc additional activities as may be assigned by the respective manager Eg Tracking Escalations, monitoring call volumes etc

Our requirements:

EDUCATION

  • Bachelor's Degree required

EXPERIENCE

  • Minimum 3+ years of experience with a reputed BPO managing/interacting with international customers in a technical/Non Technical voice process

SKILLS

  • C1 level of English written and spoken skills

Intermediate level of MS Outlook knowledge and email etiquettesAbility to clearly communicate with Senior leadership with Client

  • Demonstrates excellent judgment and decision making skills
  • Strong listening skills
  • Demonstrated time management and priority setting skills
  • Ability to simultaneously handle multiple priorities

Exp Required: Min 3 + years

Sal upto 7 LPA

(To Confirm Please Drop a Whatsapp or call on Meenakshi )

( In case The Number Is Busy, Please Drop A Whatsapp @ Meenakshi)

Regards

SPARK CONSULTANCY

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