Process Advisor- European Bank| Noida
1 week ago
Dear Candidate,
We are hiring for Personal Banker- European Bank for Noida Location.
(To Confirm Please Drop a Whatsapp or call on Harsh )
( In case The Number Is Busy, Please Drop A Whatsapp @ Harsh)
Any graduate can apply. Your responsibilities:
Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
Enter Responsibilities/Essential Duties
- Supporting customers over phone/Email 24/7 mostly UK hours 5 days a week with 2 weekly offs which may be clubbed or split based on requirement
- Performing Technical troubleshooting or order fulfilment related activities with end customers over Phone/Emails
- Engaging in adhoc additional activities as may be assigned by the respective manager Eg Tracking Escalations, monitoring call volumes etc
Our requirements:
EDUCATION
- Bachelor's Degree required
EXPERIENCE
- Minimum 3+ years of experience with a reputed BPO managing/interacting with international customers in a technical/Non Technical voice process
SKILLS
- C1 level of English written and spoken skills
Intermediate level of MS Outlook knowledge and email etiquettesAbility to clearly communicate with Senior leadership with Client
- Demonstrates excellent judgment and decision making skills
- Strong listening skills
- Demonstrated time management and priority setting skills
- Ability to simultaneously handle multiple priorities
Exp Required: Min 3 + years
Sal upto 5.75 LPA
(To Confirm Please Drop a Whatsapp or call on Harsh )
( In case The Number Is Busy, Please Drop A Whatsapp @ Harsh)
Regards
SPARK CONSULTANCY
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