Client Servicing Manager

4 days ago

Mumbai Metropolitan Region, India Minutes to Seconds Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role Description

This is a full-time, on-site role located in Mumbai for a Client Servicing Manager / Sr.

Manager. The Client Servicing Manager / Sr. Manager will be responsible for managing

client relationships, ensuring customer satisfaction, and maintaining communication with

clients. The Client Servicing Executive/Manager will also be responsible for providing

customer service and support, resolving client issues, and maintaining client retention.

YOU WILL BE RESPONSIBLE FOR (NOT LIMITED TO…)

Ø Participate actively in new client pitching and event service requirements.

Ø Knowledge and experience in conducting a wide range of events such as product

launches, conferences, conclaves, R&R, annual days, family days, and exhibitions, among

others.

Ø Handle client meetings, take briefings, and present the agency and recommendations on

such projects.

Ø Explaining the briefing and client requirements to the Design Team, Operations Team as

well as supporting in business by making event ideation and flow presentation.

Ø Pre-event, on-event, and post-event coordination with internal departments such as the

Business Development team, Creative team, and Operations team, MICE team (if required)

for optimum alternatives and costing.

Ø Ensure exceptional and timely delivery for clients, as well as event/activity management

from start to finish with the production team.

Ø Being on-site during events to ensure the smooth flow of the event and creating

deliverables and reports after the event.

Ø Most essential, clients must be retained for future projects.

Ø Should have excellent communication and interpersonal abilities and be process-oriented

and organized.

Requirements
Ø Experience of 7 years and above in Client Servicing - Meetings, Events, Exhibitions

Ø Good knowledge and experience in planning & managing Meetings, Events or Weddings

Ø Critical thinker and problem-solving skills

Ø Team player and good learner

Ø Good presentation skills

Ø Good time-management skills

Ø Great interpersonal and communication skills

  • Client Servicing

    2 weeks ago

    Mumbai Metropolitan Region, India AEKE CONSULTANCY Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Client Servicing professional located in the Mumbai Metropolitan Region. The professional will be responsible for managing client relationships, ensuring customer satisfaction, and addressing any client inquiries or issues. Daily tasks include effective communication with clients, providing exceptional...

  • Client Servicing

    7 hours ago

    Mumbai Metropolitan Region, India Triangular Dots Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About The CompanyTriangular Dots is a 360-degree marketing solutions company that conducts events and promotions across India for several corporate clients.A young company with a professional approach. Conducts product launches, seminars, manpower-driven activities, exhibitions, and college and corporate promotions.About The RoleWe are looking for a dynamic...

  • Client Servicing

    5 days ago

    Mumbai Metropolitan Region, India Triangular Dots Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The CompanyTriangular Dots is a 360-degree marketing solutions company that conducts events and promotions across India for several corporate clients.A company with a professional approach. Conducts product launches, seminars, manpower-driven activities, exhibitions, and college and corporate promotions.Key ResponsibilitiesServe as a primary point of...

  • Client Servicing

    2 weeks ago

    Mumbai Metropolitan Region, India Katapult Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Client Servicing | Marketing Operations | Brand SolutionsIn-OfficeMumbai, Maharashtra, IndiaMedia / Entertainment / MarketingAbout The RoleWe're looking forExecutives and Senior Executivesacross Client Servicing, Marketing Operations, and Brand Solutions. This is a dynamic role that blends execution, client communication, and operational efficiency. You'll...

  • Client Services

    2 days ago

    Mumbai Metropolitan Region, India TaskUs Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    *Job DescriptionAbout TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Client Services

    11 hours ago

    Mumbai Metropolitan Region, India TaskUs Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Client Servicing Executive

    7 days ago

    Mumbai Metropolitan Region, India Vertex Events Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a dynamic and client-focused individual to join our team as a Client Servicing Executive. In this role, you will be responsible for maintaining strong relationships with our clients, understanding their needs and objectives, and ensuring the successful execution of events to meet and exceed their expectations. The ideal candidate...

  • Client Services Executive

    3 days ago

    Mumbai Metropolitan Region, India Fluidscapes Consultants Full time

    Job Description: Client Relationship Management Serve as the primary point of contact for client Would be POC to the client for daily deliverables/ execution. Build and nurture long-term relationships with clients, ensuring their needs are met in stated TAT. Understand the client’s goals, challenges, to provide tailored solution Project Management Oversee...

  • Client Service Manager

    2 days ago

    Mumbai Metropolitan Region, India Hello Experiencess Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesBuild strong relationships with clients to understand their needs and expectationsWork closely with the events team to plan and execute flawless events from start to finishCreate engaging presentations using MS PowerPoint to pitch event ideas to clientsMaintain clear and consistent communication with clients to provide updates on event...

  • Project Manager, Client Services AP

    5 days ago

    Mumbai Metropolitan Region, India Lighthouse Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    What is special about Lighthouse?Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation...