Instructional Designer

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

ABOUT THE ROLE

Role Description:

The Instructional Designer (ID), Global Learning Solutions (GLS) reports to the Sr. Manager Instructional Design Team Lead and supports Global Learning & Performance (GL&P) Learning Professionals across all regions and sites in US, Europe, Intercontinental, and JAPAC.   

The ID is responsible for designing learning solutions (e.g., content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules) that are aligned with the organization's objectives and strategies and with business needs.  The ID demonstrates best practices in Instructional Design while delivering best-in-class performance support, training, and communications solutions for clients while following creative design standards to ensure all assigned deliverables are met. 

Roles & Responsibilities:

• Consults with GLS and/or functional learning partners to ensure the most appropriate learning solutions are proposed

• Provides instructional design support on learning projects

• Employs ID best practices in the execution of project deliverables, including design documents, content outlines, workshop materials, performance support tools, and eLearning modules

• Works - as needed - with vendors, shared service providers, and contract workers to develop and deliver training deliverables

• Supports the identification—and if needed, the creation—of media assets

• Works with learning clients to ensure governance, design, and development processes are followed

• Maintains functional partnerships with appropriate functional representatives

• Provides thought leadership on new and innovative approaches to Instructional Design

• Executes on the annual goals of the group and the department

• Partners with GL&P colleagues to identify opportunities for collaboration, process improvement, and resource sharing

Basic Qualifications and Experience:

• Master's degree OR

• Bachelor's degree and 2 years of Training & Development experience OR

• Associate degree and 6 years of Training & Development experience OR

• Minimum of 8+ years as an Instructional Designer or Training & Development professional supporting a multinational organization

Functional Skills:

Must-Have Skills:

• Experience conducting training needs analysis to identify appropriate learning solutions

• Experience with eLearning authoring tools and instructional technology (i.e. Articulate Storyline, Rise, Adobe Creative Suite, Vyond, etc.)

• Excellent knowledge of learning theories and instructional design models

Good-to-Have Skills:

• Experience supporting training projects from beginning to end

• Consulting and Stakeholder Management Skills

• Experience developing rapid design solutions

• Experience implementing learning interventions to meet accessibility requirements (such as WCAG)

• Experience managing translations in learning deliverables

•  Experience with Microsoft tools, including Sharepoint, Teams and Forms

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• N/A

Soft Skills:

• Excellent analytical and troubleshooting skills

• Strong verbal and written communication skills

• Strong consulting skills

• Ability to work effectively with global, virtual teams

• Ability to work independently

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Project management skills

• Strong service orientation and high standards of excellence and business enablement

• Written and verbal English proficiency

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.