Associate
2 days ago
Company Description
Established in 2017 and based in Mumbai, Ardiente specializes in personalized travel experiences, serving both corporate clients and individual leisure travelers. As an IATA-recognized agency with a TIDS code, Ardiente collaborates with renowned industry suppliers including airlines, hotels, and car rental companies. The company is committed to arranging seamless travel plans, from booking flights and accommodations to organizing ground transport and meetings. As a registered MSME, Ardiente prioritizes delivering top-notch service and tailored travel solutions to meet the needs and preferences of diverse customers.
Role Description
This is a full-time on-site Associate role based in Mumbai. The Associate will be responsible for developing customized travel packages, coordinating bookings with airlines, hotels, and transportation providers, and assisting clients with their travel arrangements. Additional tasks include providing exceptional customer support, ensuring seamless execution of itineraries, and maintaining strong relationships with industry partners.
Qualifications
- Strong organizational and coordination skills for managing bookings and travel arrangements
- Customer service and communication skills to ensure client satisfaction
- Proficiency in travel planning tools and systems; familiarity with IATA standards is preferred
- Problem-solving and adaptability in fast-paced or dynamic situations
- Attention to detail and ability to manage multiple priorities effectively
- Knowledge of the travel industry, including airlines, hotels, and local attractions; prior experience is a plus
- Proficiency in MS Office Suite and travel-related software
- Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field is preferred
- Fluency in English; additional language skills are an advantage
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