Senior Technical Engineer cum Team lead
7 days ago
- Excellent verbal and written communication
- Good experience in handling End user support - VIP users
- Advanced knowledge of Windows Server , Windows 7/8/10, Linux and Mac OS.
- Experience with workstation management system and desktop imaging.
- Experience on using ITSM tools such ServiceNow.
- Strong organizational and time management skills
- Experience with MS Office applications (Word, Excel, Outlook)
Knowledge in AV setup for meeting rooms/conference rooms using MS Teams
- Ensure compliance with IT security policies and standards.
- User sensitization and provide technical support and training to end-users as needed.
- Hands-on experience in Hardware, Software, and communication applications viz TEAMS, E-Mail support.
- Technically competent in finding quick fixes, workarounds, while delivering exemplary customer service
- Team player cooperative and dependable
- Immediate joiners preferred
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