Program Management Senior Analyst

6 days ago

DLF CYBERCITY B, India Citi Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are seeking a highly experienced and Program Management Support Specialist to join our dynamic team within the banking and financial services industry. The ideal candidate will possess a strong background in Program coordination and basic Scrum management principles, coupled with extensive experience in the financial sector. This role requires a professional with a proven ability to support Program managers and teams, ensuring efficient project delivery and successful outcomes.

Responsibilities

  • Assist Program Managers in developing and maintaining comprehensive project plans, including scope, objectives, schedules, and resource allocation.
  • Facilitate project communication and collaboration among team members, stakeholders, and external vendors.
  • Coordinate and schedule meetings, prepare agendas, and distribute meeting minutes to relevant parties.
  • Track Use Case progress, monitor deadlines, and identify potential risks or obstacles, escalating to the Project Manager as needed.
  • Maintain accurate Intake documentation, including reports, statuses and appropriate approvals from stakeholders
  • Utilize project management tools, particularly JIRA, to manage tasks, track progress, and generate reports.
  • Contribute to the implementation and adherence of Program management methodologies, including Agile and Waterfall.
  • Assist in preparing presentations and status updates for stakeholders.
  • Support quality assurance processes and continuous improvement initiatives within projects.
  • Ensure compliance with banking policies and procedures for project delivery.

Qualifications

  • Education: Bachelor's degree
  • Experience:
  • Minimum of 10 years of overall professional experience, with a significant portion in Program coordination, project management support, or a similar role.
  • Extensive experience (10+ years) working within the banking or financial services industry.
  • Certifications:
  • Certified ScrumMaster (CSM) Preferred.
  • Certified Scrum Product Owner (CSPO) Preferred.
  • JIRA & Confluence certification or demonstrated advanced proficiency in using JIRA for project management and tracking.
  • Skills:
  • Strong understanding of basic Project or Program management principles and methodologies.
  • Excellent organizational, planning, and time management skills.
  • Exceptional communication (written and verbal), interpersonal, and facilitation skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Problem-solving and critical thinking abilities.
  • High degree of business acumen, particularly within the financial services sector.

Preferred Qualifications

  • Experience with other project management tools (e.g., Microsoft Project, Confluence).
  • Knowledge of risk management principles in a financial context.
  • Familiarity with regulatory compliance in banking and financial services

Job Family Group:

Controls Governance & Oversight

Job Family:

Assessment & Design

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

  • Program Management Lead

    2 weeks ago

    DLF CYBERCITY B, India Citi Full time ₹ 1,80,000 - ₹ 6,00,000 per year

    The Procurement & Third-Party Management Program Execution (P&TPMPE) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the...

  • Ops Sup Analyst

    6 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Ops Sup Analyst 1 - C09The Ops Sup Analyst 1 is an entry-level position in Retail Bank Operations and is a critical role dedicated to upholding the highest standards of accuracy, compliance, and operational integrity within a retail banking environment. This position acts as a crucial control point, ensuring that all customer transactions, internal...

  • Project Specialist

    6 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    The Third Party Management Program Execution provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life...

  • Ops Sup Analyst

    1 week ago

    DLF CYBERCITY B, India Citi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. SBS Deposits supports the Retail Business Portfolio by handling AOM/LLT Maintenance, Commercial Research,...

  • Senior Process Engineer

    2 weeks ago

    DLF CYBERCITY B, India Citi Full time ₹ 1,20,000 - ₹ 2,60,000 per year

    The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Role and responsibilities of a Senior Process Engineer include focusing on partnering with Global Process Lead and across CSC Process Leads for one of...

  • Ops Sup Analyst

    1 week ago

    DLF CYBERCITY B, India Citi Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Responsibilities:CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. SBS Deposits supports the Retail Business Portfolio by handling AOM/LLT Maintenance, Commercial Research,...

  • AVP - Operations Accounting Manager

    4 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 1,00,00,000 - ₹ 3,00,00,000 per year

    Supply Chain Operations Reconciliation ManagerAVP Ops Accounting SupervisorJob Summary:The Manager, Supply Chain Operations (SCO) Reconciliation, holds a critical leadership position, responsible for defining and driving the strategic direction, governance, and operational excellence of SCO-related balance sheet account reconciliation. This role demands...

  • Data And Integrity Analyst

    4 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Rec & Proofing Rep 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...

  • Facilities Mgmt Group Manager

    4 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Facilities Mgmt Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the...

  • Officer - Operations Accounting Sr Supervisor

    6 days ago

    DLF CYBERCITY B, India Citi Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Ops Accounting SupervisorJob Summary:The Procure-to-Pay (P2P) Operations Manager plays a critical leadership role in overseeing and optimizing the entire P2P lifecycle, encompassing purchase order processing and duplicate payment prevention. This role requires deep expertise in Oracle purchasing systems, internal expense policies, strategic sourcing, and...