Shift Supervisor/Manager

2 days ago

Byatarayanapura Bengaluru Karnataka, India GOURMET CAFE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role Overview:

Responsible for leading daily café operations during assigned shifts, ensuring smooth functioning, excellent customer service, and team efficiency. This role is a key link between management and café associates, maintaining brand standards while creating a welcoming environment for our guests.

Key Responsibilities:

  • Supervise and lead café staff during shifts, ensuring smooth operations.
  • Allocate duties, manage break schedules, and monitor team performance.
  • Maintain high standards of customer service, addressing guest queries or complaints effectively.
  • Oversee food & beverage preparation, hygiene, and safety compliance.
  • Handle cash management, billing, and daily sales reconciliation.
  • Ensure stock availability and coordinate with store manager for inventory management.
  • Train, motivate, and support team members to achieve performance targets.
  • Uphold company policies, grooming standards, and SOPs.

Required Skills & Experience:

  • Graduate/Diploma in Hospitality/Hotel Management preferred.
  • 2–4 years of experience in F&B / QSR / Café / Restaurant operations.
  • Strong leadership and team management skills.
  • Excellent communication and customer service orientation.
  • Ability to handle pressure, multitask, and make quick decisions.
  • Flexible to work in shifts, weekends, and holidays.

What We Offer

  • Competitive salary and benefits.
  • Staff meals and additional perks.
  • Growth opportunities in a fast-growing premium café brand.
  • Training and career development support.

Apply Now: Send your CV and portfolio to

Join us in creating a food culture that blends taste, quality, and innovation

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Byatarayanapura, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma (Preferred)

Experience:

  • Shift management: 2 years (Required)

Language:

  • Kannada (Required)
  • English (Required)

Work Location: In person

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