Customer Service Quality Analyst

Job Title: Customer Service Quality AnalystDepartment: Customer ServiceLocation: ChennaiPosition OverviewThe Customer Service Quality Analyst at All Care Therapies plays a critical role in upholding high standards for client communication, documentation, and service. This position ensures that all client interactions are documented accurately, workflows are...

Company DescriptionCustomer Analytics has been dedicated to helping clients succeed for over 20 years by providing customized software solutions. We specialize in delivering high-quality solutions on time and within budget. We have extensive experience in building and operating technical teams with expertise across various technologies. Our clients include...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background.Should have hands on experience with 7QC tools and should be part of feedback and coaching.Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.Participate in huddle...

Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

Description: Quality AnalystNOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office.Location: Chennai, Tamil Nadu, IndiaExperience: 2-6 yearsPreference: Both Male & Female candidatesRole & responsibilitiesWe are looking for an experienced Quality Analyst (QA) to join our BPO team. The QA...

Join us as a Quality AnalystThis is an opportunity for a driven individual to take on an exciting new career challengeYou'll be able to build and maintain a wide network of stakeholders of varying degrees of seniorityIt's a chance to have a tangible effect on our function, put your existing skills to the test and advance your careerWe're offering this role...

Join us as a Quality AnalystThis is an opportunity for a driven individual to take on an exciting new career challengeYou'll be able to build and maintain a wide network of stakeholders of varying degrees of seniorityIt's a chance to have a tangible effect on our function, put your existing skills to the test and advance your careerWe're offering this role...

Job Title:Lead ServiceNow Quality AnalystLocation: Chennai (Work from office only)Job Type: Full-timeExperience Required: 5+ years in Quality Assurance, 3+ years with ServiceNow platform testingJob Summary:We are seeking a detail-oriented and experienced Lead ServiceNow Quality Analyst to ensure the quality and reliability of ServiceNow implementations,...

We are seeking a detail-oriented and proactive Quality Analyst with hands-on experience in Manual Testing. The candidate will be responsible for ensuring the quality of software applications by identifying defects, documenting test results, and collaborating closely with the development team to deliver reliable and high-performing solutions.Key...