Customer Service Quality Analyst

Job Title: Customer Service Quality AnalystDepartment: Customer ServiceLocation: ChennaiPosition OverviewThe Customer Service Quality Analyst at All Care Therapies plays a critical role in upholding high standards for client communication, documentation, and service. This position ensures that all client interactions are documented accurately, workflows are...

Company DescriptionCustomer Analytics has been dedicated to helping clients succeed for over 20 years by providing customized software solutions. We specialize in delivering high-quality solutions on time and within budget. We have extensive experience in building and operating technical teams with expertise across various technologies. Our clients include...

About the Role:The Loan Servicing Quality Control Analyst is responsible for reviewing and ensuring accuracy in newly boarded loan files. The role involves checking data against loan documents, correcting any errors, and ensuring all loans are boarded into the ICE MSP Servicing System without defects and within deadlines.Key Responsibilities:Review daily new...

Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

Join us as a Customer Service & Operations AnalystWell look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYoull be liaising with customers and businesses to accurately collect information in order to solve their queriesYoull be able to showcase your knowledge and enthusiasm as you deal...

Job Title: Quality Analyst – Team LeadCompany: Equitas Small Finance BankLocation: ChennaiEmployment Type: Full-time | Work from OfficeJob Description:We are hiring a Quality Analyst – Team Lead to monitor, evaluate, and enhance customer interaction quality across processes. The role involves leading a QA team, identifying improvement areas, ensuring...

FE Fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence.We're looking for a Quality Analyst to join our Chennai office, where you will be...

Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

Company Description About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. ...