Program Management Senior Analyst

7 hours ago

Chennai, Tamil Nadu, India Early Career Full time ₹ 12,00,000 - ₹ 24,00,000 per year

We are seeking a highly experienced and Program Management Support Specialist to join our dynamic team within the banking and financial services industry. The ideal candidate will possess a strong background in Program coordination and basic Scrum management principles, coupled with extensive experience in the financial sector. This role requires a professional with a proven ability to support Program managers and teams, ensuring efficient project delivery and successful outcomes.

Responsibilities

  • Assist Program Managers in developing and maintaining comprehensive project plans, including scope, objectives, schedules, and resource allocation.
  • Facilitate project communication and collaboration among team members, stakeholders, and external vendors.
  • Coordinate and schedule meetings, prepare agendas, and distribute meeting minutes to relevant parties.
  • Track Use Case progress, monitor deadlines, and identify potential risks or obstacles, escalating to the Project Manager as needed.
  • Maintain accurate Intake documentation, including reports, statuses and appropriate approvals from stakeholders
  • Utilize project management tools, particularly JIRA, to manage tasks, track progress, and generate reports.
  • Contribute to the implementation and adherence of Program management methodologies, including Agile and Waterfall.
  • Assist in preparing presentations and status updates for stakeholders.
  • Support quality assurance processes and continuous improvement initiatives within projects.
  • Ensure compliance with banking policies and procedures for project delivery.

Qualifications

  • Education: Bachelor's degree
  • Experience:
  • Minimum of 10 years of overall professional experience, with a significant portion in Program coordination, project management support, or a similar role.
  • Extensive experience (10 years) working within the banking or financial services industry.
  • Certifications:
  • Certified ScrumMaster (CSM) Preferred.
  • Certified Scrum Product Owner (CSPO) Preferred.
  • JIRA & Confluence certification or demonstrated advanced proficiency in using JIRA for project management and tracking.
  • Skills:
  • Strong understanding of basic Project or Program management principles and methodologies.
  • Excellent organizational, planning, and time management skills.
  • Exceptional communication (written and verbal), interpersonal, and facilitation skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Problem-solving and critical thinking abilities.
  • High degree of business acumen, particularly within the financial services sector.

Preferred Qualifications

  • Experience with other project management tools (e.g., Microsoft Project, Confluence).
  • Knowledge of risk management principles in a financial context.
  • Familiarity with regulatory compliance in banking and financial services

Job Family Group:

Controls Governance & Oversight

Job Family:

Assessment & Design

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

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