Program Management Analyst
2 days ago
The Program Management Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Conducts routine operational or administrative work.
- Administers defined procedures, analyses and report preparation.
- Manages execution of project in accordance with organization's project management methodology.
- Develops, prioritizes and submits project plans, budgets and methodologies across a range of key projects.
- Defines project resources, performance reviews and post implementation evaluations.
- Takes ownership of the successful implementation of a set of projects that collectively can comprise a program.
- Manages the work of project managers. Lead the most complex or critical projects; monitor progress and performance against the project plan; identify and resolve operational problems and minimize delays.
- Evaluates and authorizes changes that significantly impact the scope, budget, or timeline of a project.
- Selects and manages ongoing relationships with internal service providers and recipients so that the organization receives satisfactory standards of service.
- Ensure that projects and TPM program requirements are completed on-time, within budget and according to project specifications.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years relevant experience
- Customer Service Skills
Education:
- Bachelor's/University degree or equivalent experience
Job Family Group:
Project and Program Management
Job Family:
Program Management
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
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