T&T | Cyber

20 hours ago

Pune, Maharashtra, India Deloitte Full time ₹ 40,00,000 - ₹ 60,00,000 per year

Job requisition ID :: 93338

Date: Nov 27, 2025

Location: Pune

Designation: Assistant Manager

Entity: Deloitte Touche Tohmatsu India LLP

Manager – ServiceNow Development (3–6 years experience)

Role Overview:

The Professional will design, development, and delivery of ServiceNow solutions across ITSM, ITOM, ITAM, SecOps, and GRC modules. This role involves end-to-end platform ownership, solution architecture, team management, and engagement delivery oversight.

Key Responsibilities:

  • Lead ServiceNow platform architecture, solution design, and technical governance.
  • Oversee multiple module implementations (ITSM, ITOM, ITBM, SecOps, HRSD, etc.).
  • Define development standards, best practices, and integration strategies.
  • Manage team of developers and ensure timely, high-quality deliverables.
  • Partner with stakeholders to translate business needs into scalable ServiceNow solutions.
  • Drive automation, workflow optimization, and platform upgrades.
  • Manage delivery financials, project planning, and resource allocation.
  • Ensure compliance, performance, and security across ServiceNow environments.

Required Skills & Experience:

  • 3–6 years of total experience with at least 3+ years in ServiceNow development and architecture.
  • Strong knowledge of JavaScript, Glide API, Flow Designer, and integration technologies (REST/SOAP).
  • Experience in implementation of at least 3–4 ServiceNow modules end-to-end.
  • Proven experience leading large technical teams and complex transformation engagements.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred.

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