Mega drive
6 days ago
Mega Walk- in drive - Hiring for International Voice Process
We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.
Key Responsibilities-
- Monitor customer accounts to identify overdue payments
- Contact clients via phone, email on outstanding dues
- Negotiate repayment plans and resolve billing discrepancies
- Maintain accurate records of collection activities and payment status
- Escalate complex cases to senior management when necessary
- Ensure compliance with company policies and debt collection regulations
Salary Range: 18,000 to 22,000 per month (based on experience & performance)
Shift: Rotational night shift 5.30pm to 3.30am
Education :- HSC / Grad
Fresher or Experience will do.
Benefits-
Lucrative performance-based incentives
Medical Insurance coverage
Cab facility provided for convenient travel
Travel Allowance included
Work-life balance with2 Rotational off.
Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra,
Interview timing 12.00 PM to 6.00 PM On 22nd to 1st September 2025(Virtual or walking).
Please note:- Carry your resume and Mention HR Poonam at the Top of the resume.
Share your CV at
HR Contact:
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
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