Client Services Officer

1 day ago


Noida HO Noida Uttar Pradesh, India C & R TEXTILE PVT LTD Full time ₹ 3,60,000 - ₹ 4,20,000 per year

#-Need Fresher and one years experience MBA candidates only don't apply Other candidates

Mandatory-

Candidates should have 70% in 10th, 12th and 60% In Graduation and MBA.

Should have good communication skill.

If have only one years exp in sales can apply

Good understanding level.

Age criteria - Up to -28 years max

  • Handle client inquiries, complaints, and requests in a professional and timely manner.
  • Coordinate with internal teams to ensure smooth execution of client requirements.
  • Prepare and maintain client records, reports, and documentation.
  • Assist in resolving client issues and escalate complex problems when necessary.
  • Monitor client satisfaction and suggest improvements for service quality.
  • Support sales teams in upselling and cross-selling company products/services.
  • Maintain regular communication with clients through calls, emails, and meetings.
  • Achieve set targets related to client retention, satisfaction, and service standards.

Job Types: Full-time, Permanent, Fresher

Pay: ₹28, ₹35,325.70 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Master's (Preferred)

Experience:

  • client service: 1 year (Preferred)

Location:

  • Noida H.O, Noida, Uttar Pradesh (Preferred)

Work Location: In person



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