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CRBG-Service Mumbai

2 weeks ago


Thāne, Maharashtra, India Blue Star MEA Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Description
Responsible to handle service delivery operations.


Service Network development and changes as per business need in territory.

NAD customer services prioritize and resolve as per SLA set by HO.

Training and troubleshooting guidance to technician on field and visit to major customers under AMC/OW/IW

Service Marketing - Promoting Blue Star Spares to channel partners and adding in to business revenue of branch

AMC retention, conversion and acquire as per product category and old data base

Sales channel visits and settle stock issues within timeline

Handling escalations in field and resolve on top priority


Key Responsibilities


Knowledge of products, Retail Channel, Service Business expansion

Technical knowledge about Service offerings and Channel Management

Knowledge of Revenue Generation (AMC, Spare parts)