Sr. Manager, BI

Job Description

The role will be supervising, guiding and motivating team members to work together and independently ensuring the delivery of quality outputs within defined SLAs. Team leaders will ensure associates are fully engaged so the business can run smoothly. Team leaders will organise and delegate workload as well as monitoring SLA and identifying risks both in delivery and overall landscape within the hub. The team leaders will liaise with COE support functions to implement automation and training initiatives as well as process improvement and cost saving measures.

What you'll do:

• Create and lead a high performing team with an open communication culture

• Set clear team goals and ensure they are met

• Delegate tasks and set deadlines

• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Identify areas and opportunities for improvements

Qualifications

We're looking for people who have:

• Bachelor/Master of Marketing, Economics or related field, or technical/engineering studies delivered in English
• 2+ Years in CPG industry
• Strong numerical and analytical skills
• Very good knowledge of Microsoft Excel (pivot tables, vlookup, conditional functions, conditional formatting, chart building, and formatting); knowledge of VBA is an asset, PowerPoint
• Proven work experience of at least 2+years as a team leader or supervisor
• CPG experience
• In-depth knowledge of performance metrics
• Good reporting skills, MS Excel, BI Tools and CRM
• Excellent communication and leadership skills

• Organizational and time-management skills

• Decision-making skills

• Multi-tasking and managing multiple high priority tasks
• Problem solving skills

• Estimation and time management

• Proactive, flexible and self-motivated attitude

• Strong communication skills, ability to document, present and educate others
• Willingness to take ownership and see projects to completion
• Ability to anticipate the bigger picture and are holistic by nature
• Experience and desire to create process documentation
• Fluent communication in English - verbal and written (at least C1 level)
• Results-oriented personality and ability to work to tight deadlines
• Good time- and workload management skills
• Ability to work both independently and as a team player
• Experience in working in a virtual environment and in a multicultural setting
• Diligence and attention to detail

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the