Tele counsellor

3 days ago


Naupada Thane Maharashtra, India Dcodetech industrial training private limited. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Counsel students and parents regarding academic programs, career options, admission procedures, and eligibility.
  • Handle inbound and outbound calls, walk-ins, and online inquiries for admissions.
  • Follow up with potential students via phone calls, emails, and messages to convert inquiries into admissions.
  • Provide accurate information about courses, fees, scholarships, and career opportunities.
  • Maintain records of student inquiries, follow-ups, and admissions in the CRM/system.
  • Participate in admission campaigns, seminars, school/college visits, and promotional events.
  • Build strong relationships with students, parents, and educational partners.
  • Meet individual and team admission targets within deadlines.
  • Coordinate with the academic and operations teams for smooth onboarding of students.

Key Skills & Competencies:

  • Excellent communication & interpersonal skills.
  • Strong convincing and presentation skills.
  • Customer-oriented with a positive and approachable attitude.
  • Ability to handle pressure and meet targets.
  • Proficiency in MS Office, CRM, and online communication tools.
  • Fluency in English, Hindi, and regional languages (as per location preference).

Qualifications & Experience:

  • Bachelor's degree in any field (Education/Management/Marketing preferred).
  • 1–3 years of experience in counseling, sales, or customer service (freshers with good communication skills may also apply).
  • Experience in the education sector or EdTech will be an added advantage.

Note :- Candidate Must have Knowledge of the Counselling and Immediate Joiner

Job Type: Full-time

Education:

  • Bachelor's (Preferred)

Experience:

  • Career counseling: 1 year (Preferred)

Work Location: In person


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