MEGA JOB Fair

2 days ago

Gurgaon, Haryana, India IGT Solutions Full time US$ 40,000 - US$ 80,000 per year

Customer Service Representative

Job Summary: -

We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience.

Who we are looking for?

  • Handle customer inquiries and resolve issues efficiently
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you would be doing?

  • Minimum Bachelor's degree/ Under grad
  • Prior experience in customer service
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.
  • Relevant work exp. Preferably customer service
  • Good Spoken English
  • Computer Skills ability/experience using computer applications
  • Typing Speed
  • Call Handling Etiquette

What you will be signing up for?

  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss

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