
Risk Investigator
3 hours ago
Job Description: Risk Investigator - FS
Work Location - Mumbai
About the Role:
We are looking for a Risk Investigator to play a key role in safeguarding our organization against fraudulent activities across all payment channels. The ideal candidate will be responsible for monitoring daily transaction alerts, conducting thorough investigations, making account-level decisions, and supporting risk case handling. Candidates with prior experience in fraud risk management, particularly within payments, and a strong understanding of fraud prevention and controls will be preferred
Key Responsibility:
- Monitor and analyze transactions to detect and prevent fraud across all payment channels
- Investigate fraud alerts, assess risk factors, and take necessary actions to mitigate potential threats
- Conduct detailed research and compile evidence to support fraud investigations
- Prepare and present comprehensive reports with findings and recommendations to management
- Proactively report the fraud attack vectors in customer-complaints to relevant stakeholders and assess the adequacy of controls to manage such risks, including recommending enhanced controls.
- Proactively monitor anomalies, assess control effectiveness, and suggest improvements
- Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders.
Role Requirements:
- Experience: 4-5 years in fraud risk operations or fraud investigations within fintech or payments.
- Product Knowledge: Familiarity with fraud risks in Payment Aggregators (PA), PPI, UPI, gift cards, and bill payments.
- Fraud Expertise: Understanding of fraud schemes, fraud prevention techniques, and fraud management tools.
- Investigation Skills: Strong ability to assess risk, analyze data, and conduct in-depth fraud investigations.
- Communication: Excellent verbal and written communication skills.
- Stakeholder Coordination: Ability to work independently while collaborating with multiple teams.
- Technical Skills: Basic knowledge of SQL is a plus
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