Tele Calling Executive

2 weeks ago

Kannur, Kerala, India Metowin Steel Windows and Doors Full time ₹ 1,44,000 - ₹ 18,00,000 per year

Work Location : Taliparamba

  • Job Title: Tele caller

Job Summary: You will be responsible for reaching out to potential customers or clients, introducing our products/services, and assisting them with their inquiries. Your role will involve generating leads, setting up appointments, and maintaining a positive relationship with prospects to drive sales and achieve business objectives.

Key Responsibilities:

  • Outbound Calls: Make outbound calls to potential clients or customers from provided leads or contact lists.
  • Product/Service Promotion: Clearly and persuasively explain our products or services to prospects.
  • Lead Generation: Identify and qualify potential leads and gather relevant information.
  • Appointment Setting: Schedule appointments for sales representatives or follow-up calls.
  • Customer Assistance: Address customer inquiries, provide information, and resolve any issues or concerns.
  • Record Keeping: Maintain accurate records of calls made, leads generated, and follow-up actions taken.
  • Feedback Collection: Gather feedback from prospects to help improve our products/services and sales strategies.
  • Reporting: Provide regular reports on call activities, lead status, and sales results to the team or management.

Qualifications:

  • Education: High school diploma or equivalent; higher education is a plus.
  • Experience: Previous experience in telemarketing, sales, or a similar role is preferred.
  • Communication Skills: Excellent verbal communication skills with the ability to engage and persuade potential customers.
  • Listening Skills: Strong active listening skills to understand customer needs and provide appropriate responses.
  • Organizational Skills: Ability to manage time effectively and handle multiple tasks simultaneously.
  • Technical Skills: Proficiency in using CRM software and basic computer applications (e.g., MS Office).
  • Attitude: Positive attitude with a high level of motivation and enthusiasm.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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